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Price over local reputation – surely not!

There seems to be a suggestion that consumers might shop around away from their own location because there are significant price variations from region to region. But will they?


AML isn’t just a risk issue – it’s about client experience too

Something that gets forgotten among all this noise is the impact onerous AML rules have on client experience. It’s a source of friction and it reduces trust and confidence.


Breaking down barriers between fee-earners and finance teams

Many law firms grapple with a divide between fee-earners and finance teams, which can create friction that risks undermining regulatory requirements, profitability and client service.