Insight: The impact of technology


The fourth issue of Legal Futures Insight takes on arguably the biggest issue in the market today: what technology means for legal practice.

The purpose is not to look at what has become commonplace technology, but instead to look to the future, such as to artificial intelligence. We investigate how advanced data processing and contract analysis have delivered some spectacular results already, while virtual assistants could lead to a new breed of ‘knowledge worker’, who will not be a lawyer or accountant. Is AI the end of the lawyer, or actually liberation from more routine work?

Then there is online dispute resolution, which looks likely to be introduced in a new HM Online Court. It may mean many local courts may no longer be needed, but is this credible given that court technology is currently in the Stone Age?

And what does technology mean for client interaction? Where should the tech end and direct dealing with clients begin?

Finally, one man with always his eye on the future is Professor Richard Susskind, and we evaluate the radical predictions he and his son make about the advance of technology in their new book, The Future of the Professions.




Blog

18 October 2018

Further tips to improve email conveyancing quotes

Personalising an email quote and ensuring your first contact with the customer is decisive and positive is very important in converting enquiries. Similarly, refusing to give a verbal quote can make your firm seem unprofessional.

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