Insight: The impact of technology

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9 November 2015


The fourth issue of Legal Futures Insight takes on arguably the biggest issue in the market today: what technology means for legal practice.

The purpose is not to look at what has become commonplace technology, but instead to look to the future, such as to artificial intelligence. We investigate how advanced data processing and contract analysis have delivered some spectacular results already, while virtual assistants could lead to a new breed of ‘knowledge worker’, who will not be a lawyer or accountant. Is AI the end of the lawyer, or actually liberation from more routine work?

Then there is online dispute resolution, which looks likely to be introduced in a new HM Online Court. It may mean many local courts may no longer be needed, but is this credible given that court technology is currently in the Stone Age?

And what does technology mean for client interaction? Where should the tech end and direct dealing with clients begin?

Finally, one man with always his eye on the future is Professor Richard Susskind, and we evaluate the radical predictions he and his son make about the advance of technology in their new book, The Future of the Professions.


Legal Futures Blog

Court modernisation: Court Service spins response to NAO report

Roger Smith

After months of debate on the court modernisation programme led by Her Majesty’s Courts and Tribunals Service, we now have an authoritative analysis from the National Audit Office. HMCTS chief executive Susan Acland-Hood professed herself happy. The report was “helpful and constructive”. She was pleased that “the NAO acknowledges our ‘early progress’”. Her comments were more reflective of spin than the span of the NAO report. The NAO acknowledges the ambitious nature of the reform. But comments like “HMCTS’s change portfolio presents a very significant challenge” need minimal decoding to reveal a bit of concern.

May 17th, 2018