Legal Ombudsman
Exclusive: Law Society and LSB on collision course over complaints-handling targets
A row is brewing between the Law Society and Legal Services Board over the wind-down of the Legal Complaints Service, Legal Futures can reveal. Law Society chief executive Des Hudson has told us that the LSB’s insistence that the LCS’s current performance targets stay in place as it heads towards closure, despite dwindling staff, is “unthoughtful and an error of judgement”.
Legal Ombudsman heads towards opening
The Legal Ombudsman – the operating name of the Office for Legal Complaints – has officially opened its new home in central Birmingham and announced its first wave of recruitment for more than 300 workers.
Blog
On good authority? GenAI and the reputational risks to law firms
As GenAI’s influence grows, so do the risks which are already playing out in courtrooms across England and Wales, where some early adopters are setting precedents they would rather not.
Why this is the year for law firms to embrace generative AI
After more than a year of pilots, proofs of value and early experimentation, firms are increasingly embedding AI into day-to-day workflows.
Client account interest is not spare change
The proposed Interest on Lawyers’ Client Accounts scheme is being framed as a sensible, international, “tried and tested” way for the profession to help fund a justice system under strain.
