Legal Ombudsman
Exclusive: Law Society and LSB on collision course over complaints-handling targets
A row is brewing between the Law Society and Legal Services Board over the wind-down of the Legal Complaints Service, Legal Futures can reveal. Law Society chief executive Des Hudson has told us that the LSB’s insistence that the LCS’s current performance targets stay in place as it heads towards closure, despite dwindling staff, is “unthoughtful and an error of judgement”.
Legal Ombudsman heads towards opening
The Legal Ombudsman – the operating name of the Office for Legal Complaints – has officially opened its new home in central Birmingham and announced its first wave of recruitment for more than 300 workers.
Blog
AI can do the work but it cannot inherit the lawyer’s duty
What happens when lawyers delegate cognitive work to AI but remain personally responsible for judgements they may no longer have independently reasoned through?
How to make work experience meaningful
When I had the pleasure of work experience, I made tea, collected lunch and mostly watched someone work. I didn’t bother with the last three days. I am not sure they noticed.
Lawyer burnout is not inevitable: what to do differently
Burnout is not simply an unavoidable cost of being a lawyer. Law firms cannot talk seriously about burnout without talking about how they design the work.
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