Legal Ombudsman
Exclusive: Law Society and LSB on collision course over complaints-handling targets
A row is brewing between the Law Society and Legal Services Board over the wind-down of the Legal Complaints Service, Legal Futures can reveal. Law Society chief executive Des Hudson has told us that the LSB’s insistence that the LCS’s current performance targets stay in place as it heads towards closure, despite dwindling staff, is “unthoughtful and an error of judgement”.
Legal Ombudsman heads towards opening
The Legal Ombudsman – the operating name of the Office for Legal Complaints – has officially opened its new home in central Birmingham and announced its first wave of recruitment for more than 300 workers.
Blog
Automation in personal injury claims: The evolving legal risks
As automation tools become more sophisticated, they are increasingly used for more complex tasks, such as interpreting evidence and informing case strategy, particular in the PI sector.
A new era of legal operations
What we are seeing in the UK legal market is extraordinary change that will greatly influence how firms operate and compete for years to come.
Strong AML controls are meaningless with incomplete data
One expectation as the FCA takes control of anti-money laundering oversight is a move towards more supervision rather than simply writing new rules.
