Legal Ombudsman
Exclusive: Law Society and LSB on collision course over complaints-handling targets
A row is brewing between the Law Society and Legal Services Board over the wind-down of the Legal Complaints Service, Legal Futures can reveal. Law Society chief executive Des Hudson has told us that the LSB’s insistence that the LCS’s current performance targets stay in place as it heads towards closure, despite dwindling staff, is “unthoughtful and an error of judgement”.
Legal Ombudsman heads towards opening
The Legal Ombudsman – the operating name of the Office for Legal Complaints – has officially opened its new home in central Birmingham and announced its first wave of recruitment for more than 300 workers.
Blog
Why is Andrew Malkinson still paying for a crime he didn’t commit?
Like many in my profession and beyond, I have been moved by the case of Andrew Malkinson, the man who spent 17 years in prison for an awful crime he did not commit.
What is tech bloat and why is it a problem for law firms?
Too many law firms are adopting shiny new tech without first retiring their legacy systems, causing duplication and unnecessary costs.
The civil courts and the digital divide
Despite the government’s decision to increase Ministry of Justice funding, its budget for 2025-26 is still 14% lower in real terms than in 2007-08.
