Legal Services Act

Law firms look to leverage data in battle with new providers

19 October 2018

Law firms big and small are increasingly viewing AI software and particularly the exploitation of data as integral to business health amid growing competition from non-lawyer providers.

Whiplash portal “on track” for April 2020 launch

18 October 2018

The man charged with delivering the whiplash portal said yesterday that he expects to meet the timetable of putting it out for testing next autumn and launch in April 2020.

LSB: Regulators making “good progress” on publishing prices

17 October 2018

The frontline regulators are making “very good progress” in improving price transparency, the Legal Services Board has said – but its consumer panel was far less impressed.

Conveyancing clients “not as satisfied as surveys suggest”

16 October 2018

A member of the Legal Services Consumer Panel has questioned the findings from its own research that showed consumer satisfaction with conveyancing is high.

PI claimants “increasingly comfortable” with online service

11 October 2018

More people than ever are prepared to have their personal injury claim handled completely online, according to research by a leading law firm as it prepares to become ‘small claims ready’.

Listed law firm leads October merger rush

9 October 2018

The 1 October indemnity insurance renewal date still used by most law firms was marked by the usual rush of mergers and acquisitions, with listed law firm Knights leading the way.

SRA wins £700k government grant to support firms using AI

5 October 2018

The Solicitors Regulation Authority has won a £700,000 award from the government to accelerate the ideas of law firms and others to improve access to justice using AI.

Panel blasts ICAEW’s approach to probate prices

5 October 2018

The Legal Services Consumer Panel has strongly criticised the “insufficient” plans of the second largest probate regulator to introduce new requirements on publishing prices.

Lawyers need to see benefits of innovation, says guru

5 October 2018

If there is one thing a law firm can do to achieve buy-in from lawyers sceptical of the need for change, it is show clients saying they have rewarded an innovative approach, the author of a major book has said.

PE-backed personal injury firm sold out of administration

1 October 2018

Private-equity backed industrial disease law firm Roberts Jackson has become the latest victim of the squeeze on personal injury practices, and was sold out of administration on Friday.

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18 October 2018

Further tips to improve email conveyancing quotes

Personalising an email quote and ensuring your first contact with the customer is decisive and positive is very important in converting enquiries. Similarly, refusing to give a verbal quote can make your firm seem unprofessional.

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