Law firms losing out on Internet searches

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By Legal Futures

24 May 2010

Search and employ: claims management companies winning the battle

Just four law firms featured in the top 60 most visible websites returned when people searched legal terms used Google, research has discovered.

An analysis of the 1.2 million searches for legal terms in February by search marketing agency Greenlight found Irwin Mitchell the highest-ranking law firm at 12th – with 108,756 returns on page one of Google – followed by Merseyside personal injury (PI) firm Camps (21st), home counties firm Brethertons (48th) and Fentons, a PI firm in London and Manchester (53rd).

Wikipedia was by far the most visible site – ranked based on the volumes for each keyword and their respective ranking on page one of Google – followed in the top 10 by the Law Society, marketing site, recruitment website Prospects, the Solicitors Regulation Authority, the Citizens Advice Bureau’s, Contact Law, Claims4free, QualitySolicitors and A good number of the top 60 were claims management companies.

More law firms featured in the table of the most visible legal advertisers in paid search, with PI firm Byrne & Co the highest ranked at 7th. National Accident Helpline was clear at the top, followed by Contact Law. Other law firms featuring well included Stompkins of north London (18th), Lyndales (20th), Levenes (21st), Alexander Christian (24th) and Winn Solicitors (25th).

‘Solicitor’ was by far the most frequent keyword searched for – 450,000, or 36% of searches – followed by ‘solicitors’ (7%), ‘attorney’ (3%), ‘divorce’ (3%), ‘barristers’ (2%) and ‘lawyer’ (2%). Nothing else, including ‘wills’ and ‘conveyancing’ , scored more than 1%.

Natalie Gyte, Greenlight’s research manager, told Legal Futures that this was not the only sector where the actual provider of the service failed to show up prominently in web searches. She identified three key elements to good search visibility: accessibility to Google, relevance (particularly depth of relevant content) and credibility through third-party links to the site. Law firms need to invest some money and develop a strategy to improve their ranking, she added.

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