Right to be Forgotten

When I qualified, a conveyancer had perhaps 10 or 12 plates to keep spinning. Today’s conveyancers have 20 or 30, and almost none of the room for error I had starting out.

Most of the partners I talk to describe the same tension. They want the firm to run efficiently and hit its numbers, but they also want their people to feel supported, developed and fairly treated.

How a conveyancer approaches client care – particularly in relation to communication – can be the greatest differentiator for the success of a conveyancing firm.