Technology
Survey: consumers keen on online legal services – so long as there is professional support
Consumers are open to using online legal services, so long as they are coupled with professional support, according to new research. A survey of 503 consumers found that over two-thirds were attracted by the idea of performing legal tasks on the Internet.
Here come the Americans as Rocket Lawyer starts recruiting law firms
Rocket Lawyer, the Google-Ventures backed online legal document service, has today launched its On Call programme into the UK, the first step towards the much-anticipated website going live to the public at the end of the year, Legal Futures can report.
From click to court – is this the first ever automated brief to counsel?
What is possibly the first ever automated brief to counsel has been claimed by unique online legal service Road Traffic Representation. Claire Burtwistle, a barrister at Old Bailey Chambers in London, was briefed by the client through the site.
Who owns your departing fee-earner’s LinkedIn contacts? New guidance warns firms to plan ahead
Law firms’ social media policies need to extend to issues such as who owns contacts and content developed by staff members through the use of networks like LinkedIn, while they should also be cautious about searching the social media activity of potential recruits, new guidance has advised.
Law firms need to wake up to importance of apps, urges report
Many law firms have failed to ensure their websites can be read by mobile devices, while others have produced “horrendous” applications (apps) for smartphones in their rush to be seen at the cutting edge of technology, a report has claimed.
Twitter becoming key referral source for solicitors, says research
There has been a massive increase in people using Twitter to ask for recommendations of professional service providers in the last two years, with solicitors one of the most in demand, according to research conducted for Orange Business.
Yourfirm.law on the horizon as Internet body seeks radical expansion of domains
Six businesses – including a law firm – are battling for control of a new .law domain that is set to become available as the body that co-ordinates Internet addresses opens up the market radically. There is also competition for the generic top-level domains (gTLDs) .lawyer and .legal.
Online legal documents: “not a place for the faint-hearted”
The only winners in the online legal documents business are those supplying services to the likes of law firms, financial institutions and trade associations – rather than selling them directly to the end-user – new research has found. It warned that engineering online legal documents is not an end in itself.
News in brief: CIPA chief eyes ABSs, Co-op boss to bow out, law firms are “cybercrime target”, and more
Our regular round-up includes strong backing for intellectual property ABSs, Eddie Ryan leaving Co-operative Legal Services, a new digital copyright licence for law firms, an “unacceptable” lack of transparency over PII commissions, and a warning that law firms are being targeted by online espionage.
Internet revolution “yet to reach legal services” as consumers cry out for better online help
The Internet revolution has “yet to reach legal services”, new Legal Services Board research has found, meaning consumers jump at the idea of an ‘official’ online resource to help them resolve their legal issues.
Blog
It’s time for law firms to ask tougher questions
For years, many law firms have treated ID verification as a box-ticking exercise. Run a liveness check, match a face to a document and move on. But that is no longer good enough.
Business fatigue to AI will risk job security
Whilst we know professional learning has always been part of career paths, to hire, retain and keep talent, AI needs to be embedded as a core part of this training.
On good authority? GenAI and the reputational risks to law firms
As GenAI’s influence grows, so do the risks which are already playing out in courtrooms across England and Wales, where some early adopters are setting precedents they would rather not.
