Technology
Quotes? What quotes? Most conveyancing firms refuse to give them over the phone
Some 60% of conveyancing firms refuse to give fee quotes over the phone and, whether they do or not, the majority then fail to follow-up with their prospective client, ‘mystery shopper’ research has revealed.
Judge orders removal of defamatory references to law firm on Solicitors From Hell copycat website
A High Court judge has ordered the take-down of pages of an anti-solicitor website that contain defamatory statements about a law firm, after a litigation opponent alleged their publication was “evidence that the firm was disreputable”.
BLP enlists AI to shoulder process work burden – and so far the lawyers like it
Global law firm Berwin Leighton Paisner will be using artificial intelligence across every practice area within three years, the man credited with bringing AI technology to its real estate department has predicted.
Axiom launches contracting platform to take the pain out of routine agreements
Legal services disruptor Axiom has claimed to be “the undisputed market leader in all things contracting” after launching an online platform that enables businesses to handle routine contracts with little effort.
It’s all about the pictures: government considers radical changes to contracts
Radical changes are being considered for government contracts for digital services, including removing “negative language”, limiting sentences to two lines and hosting boilerplate clauses online. Use of visual images is also being encouraged.
Exclusive: Software suppliers unite to launch free rival to Veyo
A free version of conveyancing portal Veyo, called Free2Convey, is to be launched by the Legal Software Suppliers Association (LSSA) at the end of this month. Matt Lancaster, chair of the LSSA, said he hoped as many law firms as possible would use it.
Riverview steps up AI focus with deal to buy US tech business
Riverview Law has completed a “multi-million” pound deal to buy an American knowledge automation business as part of its plans to develop the use of artificial intelligence (AI) in the legal market. It said the deal to buy CliXLEX was a “major step” towards the creation of ‘virtual assistants’
Hudson replaced as Veyo chair by turnaround specialist
Des Hudson, former chief executive of the Law Society, has left his post as chair of conveyancing portal Veyo, it has been announced. His replacement, Ian Gray, is a ‘turnaround management’ specialist.
RateMyBarrister becomes legalbods.com
First he allowed solicitors to join, now the founder of RateMyBarrister is relaunching the website as legalbods.com, because “people who need legal advice often ask if anyone knows any good ‘legal bods'”. William Rees said his focus was on obtaining more detailed data from clients.
CourtNav set for expansion as it wins innovation award
CourtNav, an online tool designed to help litigants in person fill out court forms, could be offered not only by an advice service based at the High Court but by advice agencies around the country, it has emerged. It won the access to justice through IT award at this week’s Legal Aid Lawyer of the Year awards.
Blog
It’s time for law firms to ask tougher questions
For years, many law firms have treated ID verification as a box-ticking exercise. Run a liveness check, match a face to a document and move on. But that is no longer good enough.
Business fatigue to AI will risk job security
Whilst we know professional learning has always been part of career paths, to hire, retain and keep talent, AI needs to be embedded as a core part of this training.
On good authority? GenAI and the reputational risks to law firms
As GenAI’s influence grows, so do the risks which are already playing out in courtrooms across England and Wales, where some early adopters are setting precedents they would rather not.
