Technology


Clients are drawn to the advice more than the adviser, says Susskind

13 March 2017

The days of lawyers as trusted advisers are numbered because a reliable outcome to their issue is more important to clients than a relationship with their lawyer, Professor Richard Susskind has claimed. He also expressed concern about the impact of Brexit on the UK maintaining its focus on a period of unprecedented technological progress.


AXA teams up with ABS in bid to “disrupt delivery of legal advice” with machine-learning app

9 March 2017

AXA Insurance has teamed up with alternative business structure rradar to launch what they call “a world first in legal and risk advice”, powered by IBM Watson technology. ‘Grace’ is described as “a machine learning-driven app which engages businesses directly with a virtual assistant to deliver the knowledge and experience of legal and risk management experts”.


International firm sets up team of lawyers to cut through AI “hype”

9 March 2017

International firm Bryan Cave has set up a team of tech-friendly lawyers from its offices around the world to cut through the “hype” around the use of artificial intelligence (AI) in law firms. It said AI has “enormous potential”, but the real value comes from “lawyers being part of the conversation when these tools come out”.


Law firms “more likely to pay cyber crooks” who lock their IT systems

28 February 2017

More than a quarter of law firms that fall victim to ‘ransomware’ – software used by cyber crooks to block access to computer systems – end up paying £5,000 or more to retrieve their data, according to research.


Magic circle firm adopts AI to simplify complex compliance issue

27 February 2017

Magic circle law firm Clifford Chance has for the second time in four months deployed artificial intelligence in a standalone product aimed at assisting clients to comply with complex regulatory changes. It has devised an online tool to enable financial institutions to make sense of MiFID2.


Lawyers will be able to replace work lost to online court, says government

24 February 2017

Lawyers should be able to replace any work lost to the online court with other cases, the government said yesterday, although it did not suggest how this would be done. The blithe statement came in an impact assessment published alongside the Prisons and Courts Bill.


Study finds AI and other technology less of a threat to lawyers’ jobs than believed

24 February 2017

Technology is displacing lawyers’ jobs at a slower pace than often thought, with most areas of legal practice at only low or moderate threat from encroachment by software, according to a study. It also called for effective professional regulation of legal technologies to protect clients and the values of legal systems.


Relate puts pioneering online divorce project on hold

23 February 2017

A project to create the first online dispute resolution system for divorcing and separating couples in the UK has been put on hold, Legal Futures has been told. Relate, the country’s largest provider of relationship support, received no government funding for the project, and instead relied on private backers, including Google.


Start-up uses AI to make contracts “easy for consumers to understand”

13 February 2017

A service that aims to use artificial intelligence to make legal contracts readily understandable by consumers is the latest of our lawtech start-up profiles. We investigate six-month-old Nift, which is already employed by some big-name companies.


Computer says ‘guilty’ – online convictions set to become reality

9 February 2017

Defendants will soon be able to plead guilty, be convicted and pay a penalty immediately and entirely online for certain offences, the Ministry of Justice announced yesterday as digital justice moved a step closer to reality.

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Blog


The importance of benchmarking reports – and lessons on profitability

Regional firms reported the largest revenue growth this year (12%), outpacing their City counterparts. Yet many are not converting that growth into profitability.


Fixed recoverable costs: Sacrificing justice for predictability?

The extended fixed recoverable costs regime is failing to achieve its stated objectives. Instead of promoting fairness and efficiency, the rules are creating anomalies that undermine justice.


Expectations keep rising, so prioritise client experience

Law firms are facing growing pressure to place greater focus on client experience or risk falling behind in an increasingly competitive legal market.


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