Practice Management


Online road traffic offences pioneer to launch private client service

14 March 2017

A solicitor and online legal services pioneer who developed the first automated system for clients to send briefs to counsel, is launching a private client service this summer that “enables people to pick and choose the legal services they need and want to pay for”.


Clients are drawn to the advice more than the adviser, says Susskind

13 March 2017

The days of lawyers as trusted advisers are numbered because a reliable outcome to their issue is more important to clients than a relationship with their lawyer, Professor Richard Susskind has claimed. He also expressed concern about the impact of Brexit on the UK maintaining its focus on a period of unprecedented technological progress.


Bar Council warns barristers against “bending the truth” in online marketing

13 March 2017

The Bar Council has warned barristers about “bending the truth” when making claims on a personal or chambers website and said they must be able to support claims that they are one of the best in their field.


AXA teams up with ABS in bid to “disrupt delivery of legal advice” with machine-learning app

9 March 2017

AXA Insurance has teamed up with alternative business structure rradar to launch what they call “a world first in legal and risk advice”, powered by IBM Watson technology. ‘Grace’ is described as “a machine learning-driven app which engages businesses directly with a virtual assistant to deliver the knowledge and experience of legal and risk management experts”.


Court of Appeal again rejects summary judgment ruling favouring solicitors’ firm

9 March 2017

TThe Court of Appeal has again allowed an appeal against a ruling giving a firm of solicitors summary judgment, this time in relation to a claim for non-payment of fees and a counter-claim of negligence against them.


International firm sets up team of lawyers to cut through AI “hype”

9 March 2017

International firm Bryan Cave has set up a team of tech-friendly lawyers from its offices around the world to cut through the “hype” around the use of artificial intelligence (AI) in law firms. It said AI has “enormous potential”, but the real value comes from “lawyers being part of the conversation when these tools come out”.


Appeal court sends £4m solicitors’ negligence claim to trial

8 March 2017

The Court of Appeal has overturned a ruling that gave a national law firm summary judgment in a case alleging that its negligence had caused a company to lose a £4m intellectual property licensing deal with a global engineering giant.


Law Society attacks SRA’s “limited” indemnity insurance research, including failure to consider cybercrime

8 March 2017

Research by the Solicitors Regulation Authority to support its plans to reform indemnity insurance has “clear limitations”, ignoring the recent increase in claims related to cybercrime among other failures, the Law Society has claimed as it geared up for the next round of its battle with the regulator over the reforms.


Just 10% of people with legal problems turn to a solicitor, major research finds

6 March 2017

Only 10% of people with legal problems use a solicitor, and often only after approaching other sources of advice first, major government research involving over 10,000 people has revealed. However, when they did use a solicitor or a barrister, almost all said they were satisfied with the advice provided.


Law firms “more likely to pay cyber crooks” who lock their IT systems

28 February 2017

More than a quarter of law firms that fall victim to ‘ransomware’ – software used by cyber crooks to block access to computer systems – end up paying £5,000 or more to retrieve their data, according to research.

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If your cost-per-click has crept up again this year, you’ve probably assumed the market simply got more expensive. That’s the wrong way to read what’s happening.


Containing the spread of unapproved AI

Nearly 60% of fee-earners admit to using unapproved tools (like free versions of ChatGPT). Yet 68% of firm leaders are confident there is zero risk of unapproved AI being used for client work.


When AI adoption goes wrong, costs add up fast

City AM recently reported that London is fighting to claim the title of ‘global capital of legal AI’. However, it’s crucial we remember that adoption alone does not create value.


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The legal sector is enjoying its strongest period of growth in 15 years, driven by private equity investment, merger and acquisition activity, AI and a wave of new business models The Law Firm Growth Report explores the strategic choices facing… Read More

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