Practice Management
Courts Service to up the ante on digital divorce and probate
The next year of the court modernisation programme will see digital end-to-end services for divorce, probate, and money claims for under £10,000.
“Huge savings to come” from local land charge digitisation
HM Land Registry launched its new digital local land charges register last week, which will cut the time it takes to get results from days or weeks to seconds.
Major survey finds law firm “race to the middle” on price
Law firms are in a “race to the middle” when it comes to pricing their services and consumers are happy with what they are receiving, new research has found.
AI platform to help food banks and MPs refer legal problems to lawyers
An AI platform designed for businesses is to help staff at food banks and MPs’ surgeries refer legal enquiries from members of the public to lawyers in a pilot scheme this autumn.
ICAEW takes voluntary approach to firms publishing prices
The accountancy regulator has decided not to force its firms that provide reserved probate services to publish their fees – unlike the legal regulators.
‘Mystery shoppers’ finds law firms missing out on business
Law firms are still failing to respond to customer enquiries properly, with a mystery shopper survey showing a “dismally poor” performance in respect of follow-up calls.
Law firm discriminated against blind ex-managing partner
A Brighton law firm discriminated against its blind former managing partner on the grounds of disability, an employment tribunal has found.
Law firm was instructed “when clients agreed to visit its offices”
People buying holiday home became clients of a law firm after agreeing to visit its offices to complete their purchases, making it liable for negligence, the Court of Appeal has ruled.
Government puts money and influence behind lawtech industry
The Lord Chancellor last night threw his weight behind the UK’s lawtech industry, and is creating a panel to help accelerate the development of innovative technologies.
Home owners “do not trust” law firms referred by estate agents
A significant proportion of home owners do not trust the law firms they are referred to by estate agents, a survey has found.
Blog
Law firms need to go beyond document checks
At the root of every failed compliance review is a familiar phrase: a calm assertion of “but we did a document check”.
How you respond to mistakes matters more than the mistakes themselves
Mistakes in legal practice are inevitable. What truly differentiates well-run firms from those that stumble is not whether mistakes occur, but how they are handled when they do.
Litigation finance is not one product. It’s a strategy
Across the consumer claims market, litigation finance has developed into a broader set of funding options that can support different stages of a case.
