Practice Management


Five-star Trustpilot reviews becoming “hygiene factor” not differentiator

19 May 2021

More than eight in every 10 reviews on Trustpilot award law firms five stars, making them increasingly a “hygiene factor” rather than a differentiator, new research has indicated.


Largely positive response to office return, law firm bosses report

19 May 2021

The boss of a Cheshire law firm has said the “constant theme” of recent appraisals is that “people want to come back to the office”, with another saying his firm has reversed plans to downsize its office.


App launches with huge range of legal help to consumers and SMEs

17 May 2021

An app for SMEs to diagnose and get guidance on their legal problems has now launched a consumer version that helps users find and book a lawyer, and is integrated with government services.


CLC to introduce ‘polluter pays’ to cover cost of Legal Ombudsman

17 May 2021

The Council for Licensed Conveyancers is set to become the first regulator to introduce a ‘polluter pays’ element to how it recovers the cost of the Legal Ombudsman from those it regulates.


Small firms increasingly worried by competition from online providers

13 May 2021

Small law firms increasingly see online legal services providers as their biggest commercial threat, and are becoming more worried about DIY providers too, new research has shown.


Tribunal throws out employment lawyer’s disability discrimination claim

10 May 2021

An employment lawyer who appeared at tribunals during a time he said he was “pretty constantly bed bound” due to a back injury has had his disability discrimination claim rejected.


Solicitor sells HR software company to PE-backed healthcare business

10 May 2021

A solicitor who sold his stake in the law firm he co-founded to focus on a HR software company set up at the same time has now sold the IT business.


Firm sued over ground rent that doubles every five years

7 May 2021

A West Midlands law firm is being sued by a client who claims it failed to tell of a “ridiculous” ground rent that doubles every five years – meaning she will be paying £1m a year in 50 years.


Investors back start-up that turns collaborating lawyers into virtual firm

5 May 2021

A lawtech start-up has far exceeded its target to raise funding of £120,000 for software that links lawyers who know each other so they can collaborate remotely and compete with large firms.


Half of in-house lawyers say companies miss contract renewals

4 May 2021

Almost half of in-house lawyers say their companies are missing automatic contract renewals, with some resorting to Post-it notes or writing on their hands to remind themselves.

← Older posts Page 6 of 222 Newer posts →

Blog


Don’t be fooled by the civil court statistics

The latest civil justice figures look deceptively upbeat, with faster claims. But these numbers mask a deeper truth: people are still waiting more than a year for justice.


SEO is changing: Are you measuring the right things?

AI means firms may see falling organic traffic and wonder if SEO is still working. The more interesting question is whether traffic is still the right measure of success.


Forms are evolving – and more interesting than you might think

I have spent much of my working life thinking about something most people would probably prefer not to think about at all: legal forms.


Loading animation