Practice Management
Big law firms “under-pricing” work
Large law firms are damaging their profitability by poor scoping of work and under-pricing it, and are also set to penalise lawyers who offer clients overly large discounts, a survey has found.
First apprentice qualifies as chartered legal executive
A paralegal at listed law firm DWF has become the first chartered legal executive to qualify through an apprenticeship, an appropriate landmark for National Apprenticeship Week.
Law firm discriminated against disabled paralegal
A law firm discriminated against a seriously ill paralegal by dismissing him after only three months while he was on sick leave, an employment tribunal has ruled.
Law lecturers demand delay to SQE
Five associations representing law lecturers and academics have urged the Solicitors Regulation Authority to delay the introduction of the Solicitors Qualifying Exam.
Four legal tech companies chosen for accelerator
Four legal businesses are among 30 chosen to join a flagship programme for mid-stage, fast-growing tech companies, with organisers saying it shows how the legal market is ripe for disruption.
Solicitor rejected for job was victim of age discrimination
An experienced property solicitor was rejected for a job at a law firm despite being the only person interviewed because of age discrimination, an employment tribunal has ruled.
Law firms failing miserably with client follow-ups
Law firms are making follow-up calls to only 9% of the people that contact them, a mystery shopper survey has found, with conveyancing teams performing better than private client and debt recovery.
Disabled lawyers “face daily discrimination”
Disabled lawyers face both overt and ‘unconscious’ discrimination on a daily basis, such as “rituals, practices and attitudes that exclude or undermine them”, according to research published today.
Chambers introduces mandatory “anti-oppression” training
A London chambers has made it compulsory for all members to attend “anti-oppression” sessions covering the range of protected characteristics.
LawCare callers complaining about bullying double
The lawyers’ welfare charity LawCare has reported an upsurge in the number of callers complaining about bullying, with reports almost doubling last year.
Blog
Is your Google Ads budget funding your competitors’ AI visibility?
If your cost-per-click has crept up again this year, you’ve probably assumed the market simply got more expensive. That’s the wrong way to read what’s happening.
Containing the spread of unapproved AI
Nearly 60% of fee-earners admit to using unapproved tools (like free versions of ChatGPT). Yet 68% of firm leaders are confident there is zero risk of unapproved AI being used for client work.
When AI adoption goes wrong, costs add up fast
City AM recently reported that London is fighting to claim the title of ‘global capital of legal AI’. However, it’s crucial we remember that adoption alone does not create value.
