Practice Management


LeO: Simplest complaints could take over a year to conclude

12 August 2020

The Legal Ombudsman has warned that if its poor performance over the last few months continues, it could take more than a year to process even the simplest complaints.


Judge loses race discrimination claim over litigant’s complaint

10 August 2020

A judge has failed in his claim that he suffered discrimination, harassment and victimisation due to his race over how a complaint against him by a litigant was dealt with.


Government set to mandate online probate applications

10 August 2020

Solicitor and other probate practitioners will have to apply online for grants of probate or letters of administration, under government proposals published today.


Partner fired for ‘topping up’ fees overturns tribunal ruling

7 August 2020

The Employment Appeal Tribunal has overturned a ruling that a law firm was entitled to fire a partner who was accused of ‘topping up’ legal aid fees with cash from a client’s father.


Lawtech firm eyes global push after raising £6m

6 August 2020

A lawtech business set up by a former City solicitor and his programmer brother is looking to expand further internationally after raising £6m in private equity funding.


Charities sue over senior partner’s theft from estates

4 August 2020

Multiple charities – including the Church of England – that claim they lost out after a senior partner stole millions from clients’ estates are suing her, her former partner, the firm and its insurer.


City giant offers support to staff suffering domestic abuse

4 August 2020

City giant Linklaters has introduced a new policy and package of support for employees who are living with domestic abuse, including paying for emergency hotel accommodation.


Australia uses AI to help separating couples split assets

3 August 2020

The Australian government has launched a A$3m (£1.6m) online platform which uses artificial intelligence to help separating couples divide up their property.


Lawyers must be able to report “mini-bullying moments”

31 July 2020

Lawyers must be able to report “mini-bullying moments” without fear that things will “go nuclear”, the global director of inclusion at Clifford Chance has said.


Government awards cash for Covid lawtech innovation

31 July 2020

Technology to support remote working, open justice, communication with clients and online will signing are among businesses to received government funding supporting Covid-related innovation.

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Blog


Is competition in the legal sector stifling innovation?

As the legal sector’s competitive landscape continues to evolve, Nobel laureates remind us that innovation is not inevitable,and that competition may not always be an incentive to innovate.


What high-performing consumer claims firms get right

Recurring concerns about parts of the volume claims sector show that the gap between well-run firms and those struggling to manage volume effectively is widening.


The SRA’s 2025 AML report: What law firms need to know

The SRA has released its 2024-25 anti-money laundering report and the scale of supervision is striking – it carried out 935 proactive engagements in the year to 5 April 2025.


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