Practice Management

Crystal Legal Services, a claims management company (CMC), has seen off a challenge from Lloyds Banking Group to one of its PPI adverts after three other CMCs had fallen foul of complaints by the bank.

NextLaw Labs, the business accelerator set up by global law firm Dentons, has invested in an IT product which claims to improve the transparency of fees and cement the bond between lawyers and corporate clients. Meanwhile, another of its investments, AI venture Ross, is opening up to more law firms.

The proportion of people selecting their conveyancer on price has fallen to only one in ten, a survey of 5,400 home movers has shown. The same survey found that only three years ago 20% of clients chose the cheapest.

A team of computer coding specialists from magic circle firm Freshfields Bruckhaus Deringer have won a groundbreaking ‘hackathon’ to create an IT-based product of use to Hackney Law Centre, with a multi-lingual access to justice website built from scratch in just 24 hours.

There is a big gap in the way partners and fee-earners at medium-sized law firms view where they work, including “an exaggerated sense of progressiveness among decision-makers”, a new report has found. Partners were far more confident than fee-earners that their firm had a “clear strategy for the future”.

Two former clients of Suffolk law firm Gotelee who were only awarded £250 in damages after a finding of negligence have failed in their bid to increase this to £100,000. The firm admitted that it negligently failed to advise the developer claimants that there was a planning restriction attached to a property they bought.

Law firms that fail to prepare for change are likely to become “no longer sustainable” beyond a “tipping point” around the year 2020, a report by accountants Deloitte has predicted. It said fewer “traditional lawyers” would be needed in the future, but there would be more sales executives, project managers and technology experts.

Eversheds and BPP University Law School have launched a six-year apprenticeship scheme leading to qualification as a solicitor. The law firm is believed to be the first to launch a scheme at this level, but its shape depends partly on the fate of the Solicitors Qualification Examination.

Responses to Lord Justice Briggs’ recommendation to create an Online Court (OC) have pitted sceptical solicitors and barristers against others who have given the scheme a more generous reception. Lawyers were worried about the impact of a change in the approach to justice represented by the OC, and the dangers of removing them from it.

A global study into a key element behind artificial intelligence (AI) and using big data in the legal sphere has received the green light and €1.2m of European funding. Meanwhile, in a related development, Deloitte, has undertaken what is thought to be the world’s largest deployment so far of AI in contract analysis.