Practice Management


SRA to investigate law firm over “offensive” weekend tweets to SEN parents

13 June 2016

A law firm which offended parents of children with special educational needs and disability through comments on Twitter over the weekend is to face an investigation from the Solicitors Regulation Authority. Milton Keynes-based Baker Small has apologised and made a contribution to charity over its conduct.


High Court throws out negligence claim against law firm and counsel

10 June 2016

The High Court has summarily dismissed a professional negligence claim brought by a hotel company against Midlands firm Wright Hassall and a barrister, Max Mallin. The case involved the conversion of a Victorian office building in Manchester into a four-star hotel.


Hackathon aims to “harness technology to improve access to justice”

9 June 2016

A legal hackathon is to be held north of the border as part of a push to stimulate lawtech innovation among Scottish law firms and promote the use of technology in improving access to justice. Two broad challenges will be presented in the hope that technological solutions emerge, such as mobile phone or computer apps.


Solicitor who faked client care letters in “moment of madness” is struck off

6 June 2016

A solicitor who faked three client care letters and backdated them has been struck off by the Solicitors Disciplinary Tribunal. The SDT rejected Rafique Chowdhury’s claims that he acted “in a moment of madness” and was “regularising the files, not seeking to mislead anyone”.


Online legal document firm creates “dementia-specific” lasting power of attorney

6 June 2016

A business specialising in legal documents has created a web-based, dementia-specific lasting power of attorney that it claims is far superior to the online LPA provided by the government. Net Lawman has teamed up with the Alzheimer Society-backed dementia support website Unforgettable.org to distribute the LPA.


Digital legal services for low-income clients “close to tipping point”

3 June 2016

The digital delivery of legal services in England and Wales to people formerly on legal aid could be at the cusp of a “tipping point”, according Britain’s foremost researcher into online law, Professor Roger Smith. He also predicted that high street law firms would be increasingly vulnerable to website-based national brands, as retailers have been to Amazon.


Niche contract ABSs aim to rewrite the rules

1 June 2016

Two separate alternative business structures specialising in commercial contracts went live today – each offering clients a non-traditional alternative to corporate law firms. Wavelength.law makes sophisticated use of new technology, while Ember Contract Solutions is part of a management consultancy.


Solicitor launches website to help SMEs and consumers access unbundled advice

26 May 2016

A Yorkshire solicitor has launched a website to help small businesses and consumers obtain fixed price unbundled advice. James Martin, founder and director of ClaimItOnline, launched today, said the website was particularly aimed at small businesses with disputes worth up to £50,000.


Online Court will include “limited” legal costs to aid unbundled advice, says Briggs

24 May 2016

The new Online Court will not “ban lawyers” and there will be “a very limited element of fixed costs” so litigants can get initial legal advice, Lord Justice Briggs has said. He said the top limit for claims in the Online Court “may have to start at £10,000”, rather than £25,000.


‘Mystery shopping’ exercise finds firms do not follow up enquiries

24 May 2016

Only a tiny number of law firms follow up enquiries from potential clients after making initial contact with them, ‘mystery shopper’ research has found. And even that initial contact is often too slow in a world where ever-more rapid responses are expected.

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The SRA needs to admit it got it wrong about SLAPPs

The High Court judgment in Ashley Hurst v SRA in January raises serious questions about the regulator’s approach to allegations of SLAPP-like behaviour.


Why menopause support belongs on every law firm’s agenda

Progression in the law slows significantly as women approach senior leadership. Most will be at the height of their careers around the average age menopause symptoms begin.


Law firms need to go beyond document checks

At the root of every failed compliance review is a familiar phrase: a calm assertion of “but we did a document check”.


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