Practice Management

The Legal Services Board has shied away from recommending a single solution which all the legal regulators should follow on indemnity insurance. The LSB instead called on the regulators to work more closely together on the issue.

The online small claims court expected to be the model for England and Wales was launched in Canada last week when the Act moving it from voluntary to mandatory claims came into force. The value threshold for claims will eventually will rise to those up to C$25,000 (£14,610).

A lawyer-matching service to be launched by a Manchester solicitor next month aims to recruit 15,000 to 20,000 clients by the end of the year. Kid Harwood, director of Lawbid, said the service wanted to change the “balance of power” for consumers.

A paralegal’s claim of disability discrimination after he was sacked by a law firm was wrongly struck out, the Employment Appeal Tribunal has ruled. However, HHJ David Richardson said that Leicester firm Bond Adams had a strong case.

There are high levels of consumer satisfaction with legal services, according to a survey commissioned by the Competition and Markets Authority. However, those who were not happy usually did not bother complaining because it was thought to be too time-consuming or would not achieve much.

The “grandiloquent, rhetorical and at times almost facetious” advocacy style of a criminal defence barrister has no place in modern trials, the Court of Appeal has said. It found the barrister “certainly appears to take a considerable degree of satisfaction in having a style all of his own”.

Innovative alternative business structure Radiant Law has created a Microsoft Word-based tool to help in-house counsel check the impact of Brexit on their commercial contracts – and is giving it away for free. Meanwhile, magic circle firm Clifford Chance has struck a deal with artificial intelligence software provider Kira Systems.

Sir Nigel Knowles, the former global co-chairman of DLA Piper, has joined the advisory board of The Link App, the communications application for law firms and their clients created by former The Apprentice candidate Lauren Riley.

The new not-for-profit personal injury marketing collective that is looking to spend £12m in its first year has gone live under two of its three brands. Created by legal digital marketing agency mmadigital, the collective, National Injury Claimline, also says it has built technology that allows it to adjust its marketing on a real-time basis.

The Supreme Court has refused to hear an appeal against a decision that cleared two solicitors of “dishonest assistance in a breach of trust”, in this case a mortgage fraud. In its decision, the Court of Appeal had warned that findings of dishonesty, especially against solicitors, should not be made without “the most careful consideration” of what they say in their defence.