Marketing & PR


Advertising watchdog rules Law Society advert “exaggerated” quality of CQS firms

22 November 2017

Law Society advertising of its Conveyancing Quality Scheme “misleadingly exaggerated the membership requirements” to make it sound like the accreditation process is more rigorous than is actually the case, the Advertising Standards Authority has ruled.


Direct access website in High Court dispute with recruiters over number of barristers signed up

25 October 2017

Efforts to recruit an initial 2,500 barristers to direct access website MyBarrister failed miserably, it has emerged in a court ruling that details an ongoing dispute with the recruiters charged with signing them up. “These were, as things turned out, demanding targets,” the judge observed.


SME law firms “not ready for marketing in 2017, let alone 2020”, survey finds

19 September 2017

SME law firms are investing their marketing budgets in old-style strategies they know are often ineffective, rather than explore new technologies that are already taking hold in other sectors, according to research being launched at today’s PI Futures conference in Liverpool.


“People die of food poisoning” – misleading holiday claims advert pulled after watchdog ruling

6 September 2017

A claims management company has withdrawn a YouTube advert designed to generate holiday sickness claims after the Advertising Standards Authority ruled that it was misleading. It is the latest front in the battle against sickness claims being waged by ABTA, which lodged the complaint.


Boost for legal bloggers after High Court throws out libel claim against barrister

17 July 2017

The growing ranks of legal bloggers commenting on often sensitive court rulings have been given comfort after a libel claim brought against a barrister who wrote about one on his personal website was struck out. Ben Amunwa warned that “lawyers on social media are more exposed to claims like this than ever before” but said the decision strengthened their position.


Exclusive: Conveyancing chatbot aims to engage potential clients looking for a quote

24 March 2017

Leading conveyancing firm Convey Law has launched what is said to be the first fully automated chatbot that can engage with potential clients, provide instant conveyancing quotes, and then arrange a follow-up conversation with a member of its team.


Bar Council warns barristers against “bending the truth” in online marketing

13 March 2017

The Bar Council has warned barristers about “bending the truth” when making claims on a personal or chambers website and said they must be able to support claims that they are one of the best in their field.


PI spam text company owner disqualified as a director

9 February 2017

The director of a lead generation company that was fined £200,000 for sending out thousands of spam text messages over personal injury, PPI and other claims, has now been disqualified as a director for six years for showing “disregard for the law”.


Positive client reviews “mean higher fees for lawyers”

31 January 2017

Lawyers who attract a sufficient number of positive client reviews are able to charge higher fees, the head of an online lawyer-matching service has claimed. He also said that having a single “odd-ball review” among a dozen good reviews could increase a lawyer’s standing.


Law firm rejects “idiot” tag for identifying unmarked police cars

11 January 2017

A criminal law firm has hit back at a Sunday tabloid newspaper story that quoted a senior policewoman who condemned as “idiotic” its Facebook posts identifying unmarked police cars. The firm told readers that while other firms “will promise you the earth… we’re more practical”.

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24 February 2020

Challenges facing general counsel in the 2020s

Business expectations of general counsel and in-house lawyers are changing rapidly – and are likely to evolve still further in the 2020s.

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