Marketing & PR


Is this the best viral marketing stunt by lawyers ever?

25 June 2015

A YouTube video of an angry man slicing household goods and a car in half in response to separating from his wife – which has been viewed more than six million times and been covered by media outlets across the world as he sought to sell his share on eBay – has been revealed as a stunt by lawyers.


Report: fake reviews underline need for best practice by legal comparison websites

22 June 2015

Consumers are being misled by dubious practices in online reviews and endorsements, while more than half of buyers of services are swayed by them, according to an investigation by the Competition and Markets Authority.


App aims to be Uber for legal and accountancy services

23 April 2015

A solicitor has launched an app which he hopes will be the equivalent of taxi service Uber for legal and accountancy advice by allowing consumers to find, connect with and later review their advisers.


RateMyBarrister.com brings in the solicitors

23 April 2015

The young entrepreneur behind RateMyBarrister.com has expanded the site to include solicitors. William Rees, a barrister based in Cardiff, accepted that this would mean finding a new domain name.


SME-focused comparison site plots “aggressive” expansion after funding boost

22 April 2015

A lawyer comparison website aimed at SMEs is poised to begin an “aggressive growth” campaign to win market share, after securing substantial investment 18 months after it launched.


SRA warns firms against misleading marketing as inducements ban kicks in

14 April 2015

The Solicitors Regulation Authority has warned law firms against misleading publicity as the government’s ban on the use of inducements by personal injury solicitors came into force yesterday.


Law Society extends consumer campaign by nine months after web traffic surge

14 April 2015

The Law Society has extended its consumer campaign promoting solicitors until the end of October this year, after an increase in traffic to the society’s ‘Find a Solicitor’ website of 18.5% in only four months.


ASA rejects personal injury advert complaint because consumers ‘now understand how claims work’

8 April 2015

The Advertising Standards Authority has rejected a complaint against a west country personal injury law firm, saying that consumers now have “a general awareness that to have a valid claim there would have to be some degree of fault or negligence by a third party”.


Law firms “getting even worse” at handling telephone enquiries, says mystery shopper

17 March 2015

The way law firms handle telephone enquiries from prospective clients is so bad that “it’s as if every managing partner in the land met up at a secret location and agreed the worst way possible to deal with them”, a leading consultant has claimed.


High Court awards £50,000 damages to lawyer libelled in online review

9 March 2015

An American lawyer has successfully sued over an online review posted by a British man, winning £50,000 damages at the High Court. Timothy Bussey, a criminal law attorney based in Colorado, found himself the target of a review attached to his firm’s Google Maps profile.

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Blog


Change in regulator shouldn’t make AML less of a priority

While SRA fines for AML have been climbing, many in the profession aren’t confident they will get any relief from the FCA, a body used to dealing with a highly regulated industry.


There are 17 million wills waiting to be written

The main reason cited by people who do not have a will was a lack of awareness as to how to arrange one. As a professional community, we seem to be failing to get our message across.


The case for a single legal services regulator: why the current system is failing

From catastrophic firm collapses to endemic compliance failures, the evidence is mounting that the current multi-regulator model is fundamentally broken.


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