Marketing & PR
Top firms “failing to communicate” own responses to Covid-19
The country’s largest law firms are providing clients with plenty of advice on the legal implications of the Covid-19 crisis but doing little to explain their own response, research has found.
Largest law firms closing gap on website performance
The largest law firms are closing the gap with their smaller rivals on website performance but still falling behind on speed, according to the latest research.
“My friend’s name is Sidley” – Domain hijack bid fails
A man who claimed to have registered the domain name ‘sidleylawyers.co.uk’ on behalf of a friend called Sidley who was about to qualify has been ordered to hand it over to US giant Sidley Austin.
ASA upholds legal training company’s complaint about competitor
A company that trains foreign lawyers to qualify as solicitors has successfully complained about a competitor that claimed to be the number one provider.
Barrister blogger says colleagues can be “prats on social media”
A leading barrister blogger has blasted her own colleagues at the Bar for “being prats on social media” who “trash our reputation”.
New clients put trust factors “way ahead of price”
Reputation and trust remain more important to winning new business than price, despite the push for greater transparency, according to a massive client satisfaction survey.
PI firms “ignoring” out-of-hours calls and Facebook contacts
Personal injury law firms are failing to adapt to clients using less traditional methods of contacting them by not responding when clients call them out-of-hours or via Facebook, according to new research.
Large firms turn to thought leadership marketing
The largest law firms in the country have embraced thought leadership marketing, making twice as many insights available online – including greater use of social media – as they did four years ago.
Tribunal upholds decision to strip CMC of right to operate
A woman who operated an Indian-based call centre to generate personal injury and PPI leads for law firms has lost her bid to overturn the cancellation of her authorisation to provide claims management services.
The Sun forced to correct “damaging” Leigh Day story
The Independent Press Standards Organisation has upheld in part a complaint made by Leigh Day against The Sun over its coverage of the disciplinary case brought against the firm.
Blog
Planning for retirement
8 July 2020
In 2006 I started thinking about retirement whilst founding a boutique practice specialising in partnership and employment law. Ten years later, a friend told me that I would never be able to retire.
Time for a new regulatory settlement
3 July 2020
The problem with reform based on a compromise with vested interests is that it ends up being more pig’s ear than silk purse and the Legal Services Act 2007 is no exception.
Reports
Associates
