Practice Management
Law firm referral network weathers virus shock
West Midlands referral network Hub.Legal has reported that referrals of work from its 125 member firms have recovered to their pre-Covid level – but several are looking to merge.
Former partner faces £230,000 director’s loan account claim
A former equity partner in a two-partner North-East law firm faces a claim to repay his overdrawn director’s loan account of nearly £230,000 as the fall-out from its acrimonious split continues.
Consumers “more likely to both shop around and complain”
Consumers of legal services are more likely to shop around and to make a formal complaint if they do not get what they want than in previous years, new research has found.
Covid fall-out could lead to rush of law firm start-ups
The Covid-19 pandemic may reverse the trend towards consolidation in the SME legal market, with start-ups emerging as effective competition, according to the former boss of Cartwright King.
City giant offers support to staff suffering domestic abuse
City giant Linklaters has introduced a new policy and package of support for employees who are living with domestic abuse, including paying for emergency hotel accommodation.
Lawyers must be able to report “mini-bullying moments”
Lawyers must be able to report “mini-bullying moments” without fear that things will “go nuclear”, the global director of inclusion at Clifford Chance has said.
Solicitors bullish about future but doubtful about clients’ prospects
Solicitors are generally bullish about the future, despite nearly one in four believing Covid-19 will harm their clients’ prospects and many predicting lower demand for legal services.
“Sharing the wealth” – Firm donates all profits to charity
Corporate law firm Aria Grace Law has pledged to give all of its profits to charity and other good causes forever as part of a commitment to “share the wealth between clients, lawyers and society”.
Legal sector “must be bold and embrace disruptive tech”
Law firms need to have the courage to employ diverse and even abrasive characters who help disrupt the legal sector and ensure it does not fall behind other industries.
Are you live-chatting with your clients?
For legal firms striving to stand out in a digital age, live chat helps to bring them closer to clients and respond to the changing way people shop and procure legal services.
Blog
Why law firms are getting AI supervision wrong
The profession’s response to AI supervision failures misunderstands the nature of LLM output – there needs to be for a shift in the culture.
Beyond the PII premium – rethinking risk
Professional indemnity insurance renewal is often treated as an annual pricing exercise. But it is also a chance to show how effectively you identify, manage and mitigate risk.
The AI governance gap in law firms and why it matters now
A third of law firms are already using AI tools with no formal policy in place to govern how AI gets used, what data goes into it, or who’s accountable when something goes wrong.
Reports
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