Practice Management

A group of cyber criminals that specialises in attacks on law firms is taking a “commercial-style approach” to managing victims, with “a structured sequence of negotiation and monetisation”.

Funding for solicitor apprenticeships at SME law firms should be available regardless of age to help tackle the recruitment problems many are facing.

Most law firms and in-house legal departments have yet to get on top of their governance of AI use, despite it being widespread, according to new research.

Co-op Legal Services has rejected the claim that its use of AI to monitor calls between staff and clients is “oppressive and dystopian”.

Class action law firm Pogust Goodhead is changing its name back to PGMBM so as to remove the surnames of its founders – but their initials live on.

Banks will cut the interest they pay on law firms’ client accounts from up to 3.75% to 1% if the government goes ahead with its plan to take most of the money.

A specialist employment law firm is the first to become a licensee with DSW Legal, an arm of AIM-listed professional services business Dow Schofield Watts.

Private equity-backed Canford Law has made it second major acquisition in a fortnight, with the deals doubling its size nationally amid a host of other M&A announcements.

AI is acting as “an informal form of pre-complaint ‘triage’” that is more likely to influence consumers not to complain than to complain, according to Legal Ombudsman research.

Law firms must be careful not to impose policies on client account interest that set too high a de minimis threshold, a senior reporting accountant has warned.