Litigation/Dispute Resolution


FCA goes public with claims company investigation after court battle

5 January 2026

The Financial Conduct Authority is investigating The Claims Protection Agency Ltd over its motor finance work, it has emerged after a High Court battle over anonymity.


Consumers want lawyers to help them with FCA car finance scheme

23 December 2025

Most consumers will use a lawyer to navigate the FCA’s car finance redress scheme – and almost all will go to court for more compensation, according to research.


SRA urged not to ban ‘no win, no fee’ label

23 December 2025

The Law Society has argued against banning use of the term ‘no win, no fee’ by solicitors, which would risk diverting consumers to unregulated firms.


WhatsApp messages form part of firm’s file – if they charge for them

22 December 2025

A law firm’s file includes WhatApp messages and other forms of digital communication where it then seeks to charge for them, a costs judge has ruled.


Supreme Court overturns decision that class action should be opt-out

19 December 2025

The Supreme Court has reinstated a decision that £2.7bn collective proceedings should be on an opt-in, rather than opt-out, basis.


Complex court processes “shut out litigants in person”

19 December 2025

Complex court administrative processes “increasingly function as gatekeepers to justice” and shut out litigants in person, research has found.


Opt-out class action first for businesses as car delivery case settles

18 December 2025

Businesses are to benefit from an opt-out class action for the first time after the last two defendants in the car delivery charges case settled for £54m.


Second time lucky as government agrees to reverse PACCAR

17 December 2025

The government is to legislate to reverse the Supreme Court’s 2023 PACCAR ruling, which has brought huge uncertainty to the litigation funding market.


Law Society applies to intervene in Mazur appeal

16 December 2025

The Law Society is to seek to intervene in the Mazur appeal amid specialist lawyers’ prediction that more costs disputes are on the way following the High Court decision.


Top litigation funder puts consumer claims fund into liquidation

8 December 2025

Katch Fund Solutions – which is funding consumer claims worth hundreds of millions of pounds – has put its litigation fund into liquidation, it has emerged.

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Blog


Communication as the core of client care in conveyancing

How a conveyancer approaches client care – particularly in relation to communication – can be the greatest differentiator for the success of a conveyancing firm.


Why brilliant lawyers sometimes fail

A question that often strikes a chord with partners in law firms is this: why is it that individuals who excel in one role sometimes struggle when promoted into another?


What LeO’s data tells us about client service in personal injury

With court backlogs, insurer delays and increasingly complex cases, maintaining client care in personal injury work can be difficult, but the data suggests the industry is falling short.


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