Market monitor


Exclusive: Pioneering legal services advice app shut down

21 May 2021

An American company that sought to bring subscription-based legal services to the mainstream consumer market in the UK has shuttered its operation after less than two years.


Five-star Trustpilot reviews becoming “hygiene factor” not differentiator

19 May 2021

More than eight in every 10 reviews on Trustpilot award law firms five stars, making them increasingly a “hygiene factor” rather than a differentiator, new research has indicated.


Leading PI firm recruits as it diversifies into business energy claims

19 May 2021

Private equity-backed Winn Solicitors is ramping up its operation to handle mis-sold business energy contracts as it bids to diversify from its core personal injury business.


Remote negotiations “speeding up law firm mergers”

19 May 2021

Remote communication during Covid has sped up law firm mergers, rather than acting as a hindrance, according to the chairman of the Association of Law Firm Merger Advisers.


App launches with huge range of legal help to consumers and SMEs

17 May 2021

An app for SMEs to diagnose and get guidance on their legal problems has now launched a consumer version that helps users find and book a lawyer, and is integrated with government services.


Oxford firm embraces employee ownership in response to Covid

17 May 2021

A 40-strong law firm based in Oxford has become the latest to embrace employee ownership, with the firm’s managing director saying she was inspired to act by how staff rallied during Covid.


Jail for conman who cloned CMC and sold fake PI claims to law firm

17 May 2021

A man has been jailed for orchestrating fraudulent motor insurance claims and cloning a claims management company to pass them to a firm of solicitors in return for referral fees.


Smaller firms reducing office space as recovery gathers pace

14 May 2021

A quarter of small and mid-sized law firms have either downsized their office space this year or expect to shortly, according to Law Society research which also found growing confidence in the market.


Boss of listed law firm cashes in nearly £10m worth of shares

13 May 2021

James Knight, chief executive of Keystone Law, has become the latest boss of a listed law firm to cash in a substantial number of their shares, generating £9.45m.


Small firms increasingly worried by competition from online providers

13 May 2021

Small law firms increasingly see online legal services providers as their biggest commercial threat, and are becoming more worried about DIY providers too, new research has shown.

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