Legal Services Board
Legal Services Board mulls formal probe into SRA’s handling of ABS applications
The Legal Services Board is weighing up whether to launch a formal investigation into the way the Solicitors Regulation Authority is handling alternative business structure applications, Legal Futures can reveal.
LSB: concern over behaviour at top of Bar Council and BSB sparked independence probe
The Legal Services Board’s initial probe into the independent regulation of barristers uncovered “a number of concerns about the Bar Council’s and the Bar Standards Board’s behaviour at both junior and senior executive as well as board level”, it has emerged.
Lawyers urged to adapt when advising clients with learning disabilities
Lawyers needs to improve their interpersonal skills, be patient, respectful and remove jargon to provide disabled clients with a better legal service, research has claimed. More also needs to be done to advertise legal services to people with learning disabilities.
QASA heads for launch after LSB gives final green light
There is “sufficient consistency of evidence and concern” about the standard of criminal advocacy to warrant the Quality Assurance Scheme for Advocates (QASA), the Legal Services Board concluded today.
Legal Services Board “fears legal challenge” over Legal Ombudsman compromise
The Legal Services Board fears a successful legal challenge should it accept the compromise aimed at resolving the impasse over moving the handling of complaints about claims management companies to the Legal Ombudsman, Legal Futures has learned.
Future of cab-rank rule still in question despite approval of new code of conduct for barristers
The future of the cab-rank rule is still up for debate despite approval of the new Bar Standards Board code of conduct, which includes it, the Legal Services Board has warned. The BSB is also set to raise the issue of a cab-rank rule for solicitors, it has emerged.
Revealed: Legal Ombudsman puts 10% of staff at risk of redundancy
The Legal Ombudsman has put around 10% of its staff at risk of redundancy as it undertakes a restructuring brought about by receiving fewer complaints than expected. It has been exacerbated by difficulties in transferring over the handling of complaints about CMCs.
Lack of transparency over costs “driving consumer mistrust” of lawyers
Lawyers’ lack of transparency over cost – rather than the actual cost of their services – is the major barrier to consumers seeking legal advice and the primary cause of a breakdown in trust between them, Legal Services Board research has found.
SRA and Legal Services Board tussle over ABS application process
The Legal Services Board has been critical of the length of the time the Solicitors Regulation Authority has taken to approve alternative business structures, it has emerged.
LSB stands its ground against critics and warns: you can’t turn back the clock
The Legal Services Board has hit back at continuing criticism of its role and work by insisting that it has a legal duty to take positive action – and that turning the clock back to a pre-Legal Services Act world is not an option.
Blog
Listening, learning and leading The Solicitor’s Charity with care
As I prepare to hand over the mantle of chair of The Solicitor’s Charity next month, it doesn’t feel like an end. Instead, it feels like a wonderful journey.
Is competition in the legal sector stifling innovation?
As the legal sector’s competitive landscape continues to evolve, Nobel laureates remind us that innovation is not inevitable,and that competition may not always be an incentive to innovate.
What high-performing consumer claims firms get right
Recurring concerns about parts of the volume claims sector show that the gap between well-run firms and those struggling to manage volume effectively is widening.
