Legal Services Board
Legal Services Board to develop diversity ‘success criteria’
The Legal Services Board has outlined its latest plans to improve the diversity of the profession, which will focus on developing ‘success criteria’ which regulators can use to judge their performance.
Lack of clarity on fees causes one in four complaints, major LeO survey finds
More than a quarter (26%) of complaints to the Legal Ombudsman are triggered by lack of clarity on fees, a major internal survey has found. Family law has emerged as the biggest offender, followed by wills and litigation.
SRA finally taken off report over way it handles ABS applications
The Legal Services Board has finally taken the Solicitors Regulation Authority off ‘report’ over how it is handling the approval of alternative business structures, with the number of licenses it has issued now topping 400.
LSB refuses to be drawn into legal aid debate and turns spotlight on profession instead
The Legal Services Board has emphatically rejected calls to join the protests against legal aid cuts, and suggested instead that the profession needs to work harder to provide access to legal services.
LSB: regulators better on diversity but barristers still coy about backgrounds
More than 80% of barristers have declined to disclose information about their socio-economic backgrounds when asked to do so by their professional regulator, it has emerged.
Regulation round-up: consumers to have 12 months to complain to LeO, plus SRA, LSB and IPS news
The six-month time limit for clients to complain to the Legal Ombudsman (LeO) is to be doubled from this summer, it has announced. The new time limit, which takes effect from 9 July, runs from the date of receiving a final response from the lawyer.
No evidence of regulatory risks from online divorce, research finds
There is no evidence of online divorce leading to regulatory risks, joint research by the Legal Services Board and Legal Services Consumer Panel has found. The report found high levels of satisfaction with face-to-face legal advice (79%) and online (83%).
Lawyers grumble about PC fees without knowing what they’re paying for, survey reveals
Many lawyers, particularly solicitors and barristers, complain about their practising certificate (PC) fees, but there are high levels of ignorance about what they are paying for, a major cost of regulation survey has found.
LSB going back to “first principles” as it mulls how to replace Legal Services Act
The Legal Services Board is returning to “first principles” as work begins to consider whether the Legal Services Act 2007 should be replaced, its chairman said today.
LSB underplaying needs of “vulnerable” in favour of business, warns bar regulator
The Legal Services Board should not put the needs of business users of the courts before the “most vulnerable and disempowered”, the Bar Standards Board has argued.
Blog
Is competition in the legal sector stifling innovation?
As the legal sector’s competitive landscape continues to evolve, Nobel laureates remind us that innovation is not inevitable,and that competition may not always be an incentive to innovate.
What high-performing consumer claims firms get right
Recurring concerns about parts of the volume claims sector show that the gap between well-run firms and those struggling to manage volume effectively is widening.
The SRA’s 2025 AML report: What law firms need to know
The SRA has released its 2024-25 anti-money laundering report and the scale of supervision is striking – it carried out 935 proactive engagements in the year to 5 April 2025.
