Legal Services Board


Concerns mount over use of review websites to judge quality of lawyers

4 May 2021

The Bar Council and Council for Licensed Conveyancers have warned of the dangers of using “one-sided” consumer reviews to assess the quality of lawyers.


Law Society warns against forcing firms to point clients to review websites

23 April 2021

The Law Society has outlined its opposition to the idea that law firms be required to signpost clients to review websites as part of moves to generate indicators of providers’ quality.


LSB: Regulators must play role in unleashing potential of lawtech

20 April 2021

There is a long way to go to unlock the potential of technology to transform legal services and regulators have an important role in this, the chief executive of the Legal Services Board has said.


Fitness to practise regime “can deal with incompetent lawyers”

1 April 2021

There must be a “third way” of ensuring that qualified lawyers are competent without relying on disciplinary proceedings, the director of regulation and policy at the Legal Services Board has said.


Legal Services Board sets 10-year goal to correct market problems

29 March 2021

Changes to the regulation of lawyers – including altering the list of reserved legal activities – are part of Legal Services Board’s vision for the next 10 years of a changing legal market.


Legal Ombudsman in last chance saloon after budget increase approved

23 March 2021

Approval for a 13% increase in the budget of the Legal Ombudsman has come with a warning that it must make deliver this time or face losing its role in dealing with complaints against lawyers.


LeO set to receive £5 more per lawyer but told investment must now deliver

17 March 2021

The Legal Ombudsman has scaled back its planned increased budget for the coming year, but it is still set to increase by 13%, or another £5 per lawyer.


Consumers “enthusiastic” about all-encompassing register of lawyers

25 February 2021

Consumers are “enthusiastic” about the creation of a single digital register of legal services providers, including elements such as fees, reviews and even star ratings, research has found.


Probe to consider how best to regulate use of AI in legal services

19 February 2021

The more innovative use of technology like artificial intelligence by unregulated providers of legal services is raising questions of whether there is a widening consumer protection gap.


Legal Services Board under fire for “neglecting impact of Covid”

17 February 2021

The Bar Council and Law Society have accused the Legal Services Board of failing to take into account the impact of the pandemic on the profession in its latest draft strategy.

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