Consumer panel

• … as consumer panel calls on LSB to regulate probate and estate administration services
• “Excessively cautious” ombudsman puts off complaints-publishing decision for a year
• “Legally Speaking” website to engage with consumers as panel survives quango cull
• “Satisfaction levels do not tell the whole story” – consumer panel defends survey findings
• ABSs and fixed fees are answer to charities' legal advice deficit, says consumer panel report
• Accountants told to respect spirit of legal services reforms if they want to regulate probate
• Bar regulator attacks LSB for overlooking risk of abuse in lawyer-to-lawyer referrals
• Barristers seek urgent rule change to allow them to compete more with solicitors
• Be bold and ignore the vested interests, LETR told
• Better late than never: MoJ finally publishes report on litigants in person