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Consumer panel urges complaints data publication in shake-up

12 June 2025

The Legal Services Consumer Panel has expressed its frustration and “deep concern” over the “persistent failure” of lawyers to effectively deal with complaints from consumers.


Clients must understand conveyancers’ climate change role

12 June 2025

Conveyancers must make it “very clear” to clients whether or not they are taking on liability in checking for climate change issues, a director at a leading indemnity insurer has warned.


Funder challenges charity’s £30m “windfall” from Mastercard settlement

11 June 2025

The Access to Justice Foundation should not make more out of the Mastercard settlement than the funder who took all the risks, the High Court has been told.


Law firm ignored red flags over client’s “inconsistent” ID

11 June 2025

A law firm that submitted identity evidence to the HM Land Registry which clearly did not stack up has been rebuked by the Solicitors Regulation Authority.


Associate avoids strike-off after dishonestly deleting emails

11 June 2025

An associate who deleted an email chain as part of a “deliberate and dishonest attempt on her part to shape the narrative” following a client complaint has avoided being struck off.


Group litigation “could cost the UK economy £18bn”

11 June 2025

The rise of group litigation in the UK could cost the economy almost £18bn, a free market thinktank based in Brussels has estimated.


Law firm to pay 10% of commercial fees into social justice fund

10 June 2025

A well-known London law firm has launched a fund to receive 10% of the firm’s fees from non-contentious commercial work and then hand over the money to two legal charities.


Suspension for solicitor who acted on both sides of case

10 June 2025

A solicitor whose firm acted for both sides in litigation over a debt, despite him being told of the obvious conflict, has been suspended for six months.


UK lawtech firm raises $30m to expand use of agentic AI

10 June 2025

A lawtech contract specialist has raised $30m in Series B funding to further develop its use of agentic artificial intelligence as it expands outside the UK.


Conveyancing instructions up by a third as completion times fall

10 June 2025

Conveyancing instructions rose by almost a third last year, while completion times fell, while seven out of 10 home buyers were more likely to choose a conveyancer that was 100% digital.

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Blog


Not everything can be a competition issue – a new dawn for consumer redress

Last month, the Law Commission launched a new project to “consider the potential introduction of a consumer class actions regime” in England and Wales.


Modern search is about ‘knowledge’ retrieval

Search has long been understood as data retrieval – the ability to call back information and check a box on finding something. Legal professionals today need more of a 360-degree view on a matter.


Lessons from Sir Keir Starmer for SRA chief

The proposed 29%, or £25m, increase in the Solicitors Regulation Authority’s budget announced last week should really come as no great surprise.


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