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A barrister who withdrew from acting for her local authority client at the end of an eight-day planning appeal is to be advised as to her future conduct, but has otherwise avoided sanction at a Bar disciplinary tribunal.

The president of the Supreme Court last week called for a debate on the ethical implications of artificial intelligence and for “greater prominence” for ethics in legal training. Lord Neuberger also warned once again of increased potential for ethical conflicts in alternative business structures owned by non-lawyers.

Leading group action law firm Leigh Day has been found guilty of professional negligence after 6,624 of the claimants it represented in the high-profile Trafigura case were not paid their share of the £30m settlement. Leigh Day said it tried its “damnedest” to ensure everyone received their payments.

A paralegal who sent abusive text messages to a client has been rebuked by the Solicitors Regulation Authority. Ewelina Niemczyk agreed to the sanction after admitting her conduct was unacceptable.

E-mail could be employed to harness “a whole volunteer army” of City law firm volunteers to the aid of Hackney Law Centre and other advice centres beyond the capital, according to a report on digital solutions that also suggested a series of apps that could help clients navigate the advice system.

Crawford & Company, one of the world’s biggest firms of loss adjusters, has announced that it is setting up an alternative business structure in the UK to offer an end-to-end claims management services. Crawford – which is listed on the New York Stock Exchange – has 27 offices in this country.

The Information Commissioner’s Office has launched an investigation, after medical records relating to personal injury claims were found in a skip outside a law firm’s former office in St Helens, Merseyside. Separately, evidence has emerged of bodyshops releasing personal data to third-party law firms and CMCs.

Alternative business structure Lawyers Inc has said it aims to recruit between 800 and 1,000 lawyers over the next five years, having taken over two law firms as it rolls out its groundbreaking model. Director Martyn Caplan said he was talking to a dozen more firms.

The Advertising Standards Authority has upheld a complaint over an advertisement from a website that claims to help clients recover a “huge amount” of their legal costs, which said that “on average, a solicitor overcharges you by 20%”. The offending advert was headed: “Top 5 ways your solicitor rips you off.”

Fee income at SME law firms is on the up, but profits are not matching the growth, with staff and premises costs among the causes, new research has found. There was a “dramatic growth in income” at London firms in particular, with “high-value project work… back on the desk” as corporate deals gathered pace.