Latest news
Most clients satisfied with lawyers – if they use them
The vast majority of clients are happy with the services they receive, according to the largest ever legal needs survey, but only 55% of those with legal issues actually sought out professional advice.
Evidence “points to value” of reservation agreements
Those already using reservation agreements say they are improving the home-buying process, it has been claimed, although the public and industry are split on whether they will work.
Bar investigates training on how to deal with suicidal clients
The Bar Council is to explore how to deliver training to barristers about dealing with suicidal clients after a family law practitioner related her own harrowing experiences confronting the issue.
Law firms failing miserably with client follow-ups
Law firms are making follow-up calls to only 9% of the people that contact them, a mystery shopper survey has found, with conveyancing teams performing better than private client and debt recovery.
Disabled lawyers “face daily discrimination”
Disabled lawyers face both overt and ‘unconscious’ discrimination on a daily basis, such as “rituals, practices and attitudes that exclude or undermine them”, according to research published today.
Solicitor struck off for historic harassment convictions
A solicitor who was convicted of harassment offences in Norway at the start of the century, and did not report them to the Solicitors Regulation Authority, has been struck off.
Solicitors banned as directors over investor cash misuse
Two solicitors have been handed 13-year director disqualifications after they misled people to invest £1.4m in a legal insurance product they never actually developed.
Chambers introduces mandatory “anti-oppression” training
A London chambers has made it compulsory for all members to attend “anti-oppression” sessions covering the range of protected characteristics.
Name of whiplash portal revealed as registration opens
The name for the new whiplash portal was released yesterday as registration formally opened, amid warnings from insurance lawyers that motor fraud is moving into other areas.
“Disorganised” housing solicitor fined £25,000
A “disorganised” legal aid lawyer who said he wanted “to direct his time and focus to the legal work” of his practice has been fined £25,000 by the Solicitors Disciplinary Tribunal.
Blog
Accountability has to live within governance, not with one person
The assumption has long been that a COLP or COFA is personally exposed to the consequences of anti-money laundering breaches.
The SRA’s client money reforms: good intentions, questionable execution
On the face of it, the SRA’s plans to tighten protections around client money sounds sensible. The detail, as ever, tells a more complicated story.
Recruitment, retention and reward in the legal accounts world
Understanding the legal finance market is important – not just for those actively involved in it day-to-day but also for leaders within law firms.
