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Covid drives surge in thought-leadership marketing at biggest firms

24 May 2021

There has been an explosion in thought-leadership marketing among the country’s major law firms, driven in part by insights created to help clients navigate Covid-19, according to new research.


Exclusive: Pioneering legal services advice app shut down

21 May 2021

An American company that sought to bring subscription-based legal services to the mainstream consumer market in the UK has shuttered its operation after less than two years.


SRA backs down over cut to Compensation Fund payout limit

21 May 2021

The Solicitors Regulation Authority has backed down over its controversial plan to cut the maximum award from its Compensation Fund from £2m to £500,000.


Family lawyers suffering from job insecurity and stress, survey finds

21 May 2021

Only half of family law professionals feel secure in their jobs right now, while a quarter are actively considering leaving the profession due to wellbeing concerns, major research has found.


Client left it too late to sue law firm, appeal judges rule

21 May 2021

A client was prevented by the Limitation Act from suing a law firm for negligence when a fire destroyed her property, the Court of Appeal has ruled.


Surrey firm ordered to pay £800k for property negligence

20 May 2021

A Surrey law firm has been ordered to pay more than £800,000 in damages for negligence after failing to tell its client that part of a property he thought he had bought had been retained by the seller.


Sloppy law firms “using Covid as excuse” for regulatory shortcomings

20 May 2021

Law firms are using the pandemic as “an excuse” for failing to do things and this could lead to questions from their regulator, an accountant specialising in Solicitors Accounts Rules audits has warned.


Anger over proposed ‘good faith’ rule for immigration lawyers

20 May 2021

Government plans to impose a ‘good faith’ requirement on immigration lawyers have been strongly attacked by solicitors and barristers, while the Legal Services Board has also questioned it.


Five-star Trustpilot reviews becoming “hygiene factor” not differentiator

19 May 2021

More than eight in every 10 reviews on Trustpilot award law firms five stars, making them increasingly a “hygiene factor” rather than a differentiator, new research has indicated.


Leading PI firm recruits as it diversifies into business energy claims

19 May 2021

Private equity-backed Winn Solicitors is ramping up its operation to handle mis-sold business energy contracts as it bids to diversify from its core personal injury business.

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Blog


Reorientation in the AI era must begin with the client

Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.


Awaab’s Law phase 2: New hazards council tenants can now claim for

The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,


Beyond PCP: Can regulators and lawyers work better together next time?

Nearly a decade after the Financial Conduct Authority began investigating the car finance industry, the story of the PCP commission scandal is still unfinished.


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