Latest news
New approach to client complaints may be needed in age of AI
Existing approaches to legal services complaints handling “might not be suited to the challenges posed” by the age of AI, the Law Society has warned.
LeO directs law firm to pay £49k in latest public interest decisions
The Legal Ombudsman directed London law firm Laytons to pay £49,000 in compensation to a client for failing to register her lease extension in the latest batch of public interest decisions.
Sports solicitor fails in challenge to SRA intervention
A High Court judge has rejected a high-profile sports lawyer’s challenge to an intervention in his law firm by the Solicitors Regulation Authority.
AIM-listed professional services group launches legal brand
AIM-listed professional services business DSW Capital has launched a branded legal division after the law firm it bought 18 months ago reported strong results.
High Court judge criticises litigators’ unwillingness to co-operate
A High Court judge has criticised “the instinct of litigators to object to anything proposed by the other side” when it would be better just to say ‘yes’.
SRA highlights spike in conduct complaints amid “outsourcing ruse”
Misconduct reports about solicitors have risen 27% in the past year – and 58% over two years – the Solicitors Regulation Authority has revealed.
Judge rebukes HMRC for “extraordinary allegation” against law firm
A judge has condemned HM Revenue & Customs for making the “extraordinary allegation” that a law firm would engage in abusive behaviour over listing a hearing.
US company buys AI-driven ABS focused on asset management
An alternative business structure which specialises in work for the asset management industry has been acquired by a US software company.
Small law firms held back by “operational drag” in back office
Inefficient back offices are restricting growth at many small law firms and putting client relationships at risk, according to new research.
Judge slams class action firm for bringing claim without authorisation
Class action law firm Pogust Goodhead has been ordered to make a £900,000 interim costs payment after a judge found it did not have authority to bring proceedings started in 2020.
Blog
How ELD NextGen will improve employers’ liability tracing
The Employers’ Liability Tracing Office is continuing work towards the launch of ELD NextGen, the next generation of the employers’ liability database, in early 2027.
Fifteen years on: Lessons from ABS reform
Fifteen years ago this month saw the very first alternative business structure. At the time, the prospect of non-lawyers owning law firms was dubbed ‘Tesco Law’.
Hybrid working and client money controls – be aware of the risks
For legal finance teams, remote working has changed how information moves, how approvals are obtained and how colleagues communicate.
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