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Lack of trust preventing consumers from complaining to law firms

17 July 2024

Trust in in the legal profession is relatively high – but not when it comes to believing law firms will deal with complaints properly, major research has found.


UN rapporteurs “seriously concerned” about online attacks on barrister

17 July 2024

Four special rapporteurs appointed by the UN’s Human Rights Council have told the UK government about their concerns over the “ongoing harassment” of barrister Charlotte Proudman.


Senior associate who exposed clients to “unknown risks” struck off

17 July 2024

A senior associate who completed a transaction without an executed mortgage deed, exposing both the lender and lay clients to “unknown and unacceptable risks”, has been struck off.


“Generational shift in priorities” between aspiring and established lawyers

17 July 2024

There is “a significant generational shift in priorities” between those seeking their first job as a lawyer and those already working for law firms, a report has found.


Partner “deliberately misled” client over PI claim she never issued

16 July 2024

A partner at a leading personal injury firm who “deliberately misled” an accident victim for five years over a claim she never issued has been struck off.


History made as Mahmood is sworn in as Lord Chancellor

16 July 2024

A Lady Chief Justice swore in a female Lord Chancellor for the first time in English legal history yesterday. Shabana Mahmood is also the first from the employed Bar in the post.


Law firm fined £11,000 for overcharging DBA clients

16 July 2024

A law firm that charged personal injury clients more than it was allowed to when acting under damages-based agreements has been fined nearly £11,000.


The Solicitor’s Charity refers growing numbers for mental health support

16 July 2024

The Solicitor’s Charity has reported a sharp increase in the number of clients referred for both mental health support and financial advice.


Firm forced to take action against client’s ex-husband over email error

15 July 2024

A family law firm has had to take legal action against the ex-husband of a client after an associate accidentally sent confidential information about another client to him.


Rule committee silence points to another fixed costs delay

15 July 2024

The extension of fixed costs to low-value clinical negligence cases seems likely to be delayed further after it emerged the rule committee did not discuss them last month.

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Blog


Why firms stall in adopting AI and how to unlock real progress

If your firm is hesitating on AI, it’s almost never the technology that’s in the way. What stalls adoption is everything that surrounds the tool.


Home-buying reform must focus on experience, not just technology

Buyers and sellers don’t judge their experience by the number of digital platforms they use or the technology operating behind the scenes.


What would a single regulator mean for firms and practitioners?

The Legal Services Consumer Panel has renewed its call for a single regulator to replace the eight approved regulators currently governing legal services.


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