Latest news
Leading law firm ties up with BPO provider to offer defendant service to insurers
Leading defendant law firm DAC Beachcroft has joined forces with a leading business process outsourcer to offer insurers an extended motor claims-handling service. The agreement with Innovation Group mirrors the claimant outsourcing service the likes of Quindell Portfolio are putting together.
Whiplash proposals target fraudulent claims with increase in RTA small claims limit to £5,000
The government has today finally unveiled its long-awaited consultation on increasing the small claims limit for road traffic personal injury cases from £1,000 to £5,000, a move that would decimate the workload of many law firms.
Ombudsman warns of dangers of ABS conveyancing factories putting volume over service
Alternative business structures will create “conveyancing factories” that exert a downward pressure on prices and could lead to an upsurge in complaints because of a focus on volume over service, the Legal Ombudsman has warned.
Survey: ABSs are good for large PI firms – but not small practices or injured people
Alternative business structures in the personal injury market will do little to improve injured people’s access to justice but will benefit larger law firms at the expense of smaller ones, a new survey has found. Firms were split over whether their business models can survive the Jackson reforms.
Conveyancers reject Law Society call for referral fee ban
The Council for Licensed Conveyancers has rejected Law Society calls for a ban on referral fees in conveyancing, although it is proposing to increase the disclosure requirements on firms. It found “little evidence of significant detriment” to consumers.
Survey: firms need better hold of “levers of profitability” to make most of clients and staff
Law firms are not maximising the potential in either their clients or their staff, according to new benchmarking research seen by Legal Futures. Firms reported very different results from cross-selling, for example,
Solicitors favour LinkedIn over Facebook and Twitter as social media use slowly grows
Fewer than half of solicitors in Scotland use the three main social media platforms for professional purposes, according to new research. The most popular social network tool was LinkedIn, with 24% of the solicitors polled using it on a daily or weekly basis.
New solicitor marketing network to spend £3m as Thompsons eyes trade union partnerships
A new national marketing network of solicitors specialising in personal injury claims will be launched in the New Year with funding to spend more than £3m a year on advertising as firms come to terms with the upcoming ban on referral fees. Meanwhile new ABS Thompsons hinted at possible alliances with trade unions.
LPOs set to take on high-value work and “compete directly with law firms”
The legal process outsourcing industry is currently worth $2.4bn worldwide and is set to expand into higher value, more complex work, according to research conducted by the London School of Economics.
SRA: “too many” COLP and COFA nominees failing to disclose suitability issues
The Solicitors Regulation Authority has received “too many” compliance officer nominations where the individuals concerned have failed to disclose serious disciplinary issues that make them unsuitable for the role, as it warns that hundreds of firms will start 2013 without officers in place.
Blog
When AI becomes a line on the client’s bill
On 23 June, Legora changed how it charges. The platform announced that its most capable product was moving away from a flat per-seat licence fee to consumption-based pricing
Which legal AI will still matter in 12 months?
Four years ago, when senior partners asked me which legal AI they should buy, I would have walked them through a vendor comparison. Now I tell them the question is wrong.
Supreme Court redraws line between member and employee in LLPs
For anyone advising professional services firms on LLP structuring, and of course for those in LLPs themselves, last week’s Supreme Court ruling is an essential read.
