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I have often felt that solicitors deem ‘marketing’ somewhat of a dirty word. A word perhaps considered by the profession to be more linked to the other mistrusted expression, ‘salesy’.

When a claimant is insolvent or close to being insolvent, whether on a balance sheet or cash flow basis, you can expect the defendant’s solicitors to make an application for security for costs.

The long-awaited arrival of no-fault divorce law in the spring has revolutionised family law as we know it. Few could quite believe the immediate effect it would have on clients and lawyers alike.

Law firms have got better at engaging with both prospective and existing clients. Switched-on and savvy firms have understood how marketing is changing and are reaping the rewards.

The Solicitors Regulation Authority has used its increased fining powers for the first time, fining a solicitor £15,000 for failing to properly manage the affairs of three clients subject to deputyship orders.

Now, more than ever, SME law firms must take a cost-conscious approach to their legal operations, which includes ensuring their legal software is helping them achieve their goals.

When the first smartphone came to market, it blew the competition away and, like so many, I jumped in and bought one. I remember experiencing, for the first time, the power of a computer in my pocket.

There is still no word from the government as to if, why and how fixed recoverable costs are going to happen. The October deadline for implementation was scrapped and we are now looking at April 2023.

More than three-quarters of those responding to our law firm leaders survey said their most pressing business concern was recruiting staff, with over a third having difficulties retaining staff.

Firms can no longer expect clients to stay long term, and so should be ready to transfer clients out and onboard new ones continually. Simultaneously, the war for talent is hotting up.