Blog
Instilling a customer-focused culture in law – still some way to go
Law firms have got better at engaging with both prospective and existing clients. Switched-on and savvy firms have understood how marketing is changing and are reaping the rewards.
The troubling first use of the SRA’s new fining power
The Solicitors Regulation Authority has used its increased fining powers for the first time, fining a solicitor £15,000 for failing to properly manage the affairs of three clients subject to deputyship orders.
How to make the most of your legal software investment
Now, more than ever, SME law firms must take a cost-conscious approach to their legal operations, which includes ensuring their legal software is helping them achieve their goals.
Legaltech lessons from the smartphone boom
When the first smartphone came to market, it blew the competition away and, like so many, I jumped in and bought one. I remember experiencing, for the first time, the power of a computer in my pocket.
Fixed costs and more: a fix that doesn’t fix what needs fixing – part 2
There is still no word from the government as to if, why and how fixed recoverable costs are going to happen. The October deadline for implementation was scrapped and we are now looking at April 2023.
The O’Connors’ law firm leaders survey – the results are in
More than three-quarters of those responding to our law firm leaders survey said their most pressing business concern was recruiting staff, with over a third having difficulties retaining staff.
The drivers of increased matter mobility
Firms can no longer expect clients to stay long term, and so should be ready to transfer clients out and onboard new ones continually. Simultaneously, the war for talent is hotting up.
Have you established a firm-wide third-party referral process?
Many of the financial planning firms we work with have assisted the COLPs of the firms they work with to look at what is important in a selected partner.
Removing the ‘A’ from ALSPs
Given the economic issues with the old staff-up or send-out approach, in-house legal leaders operating in a new cost-controlled environment must find alternative solutions.
Rhyme or reason: the blocking of ABSs in California
In September, the Californian State Legislature blocked alternative business structures, retaining the prohibition of non-lawyers ownership of law firms in America’s largest state.
Blog
From ‘year zero’ to £6.5m – how a law firm found its second life
In 2018, I hit what I call ‘year zero’. On paper, Olliers Solicitors was a top-tier criminal defence firm but beneath the surface, I could see we were at a crossroads.
Linklaters’ chief growth officer takes the ‘blank sheet’ challenge
In the third and final part of this series, Lucy Murphy, chief growth officer at magic circle firm Linklaters, outlines her vision for the law firm of the future.
The ‘blank sheet’ challenge, part 2 – what would you do differently?
In the second part of this blog series, Shainul Kassam, managing director of small London firm Fortune Law, sets out how she would set up a law firm now.
