Blog


The pitfalls of blind trust: Navigating digital marketing agency reports

25 January 2024

In the ever-evolving world of the legal sector, digital marketing stands as a beacon of modernity. Yet therein lurks a challenge – not every law firm boasts in-house digital marketing gurus.


Sorry from the professional imaginarium

22 January 2024

When, how, and why we say sorry is revealing. It says something powerful about the person apologising. The Post Office inquiry has been littered with apologies, some from lawyers.


Vulnerability and costs – the litigator’s dilemma

19 January 2024

Practice direction 1A, coupled with an amendment to the overriding objective introduced in April 2021, introduced a whole new extra level of due diligence for lawyers when it comes to vulnerability.


Disappointment for secondary victim claimants in Supreme Court

17 January 2024

The Supreme Court last week handed down its long-awaited judgment on conjoined clinical negligence cases concerning psychiatric injuries suffered by secondary victims.


10 questions to prompt New Year’s resolutions for law firms

15 January 2024

Consumers seeking advice are not always aware whether their problem is exclusively a legal one or might also need the input of an accountant or, indeed, a financial planner.


Pupillage interviews 2024: Top tips for fair recruiting

10 January 2024

As 2024 begins, aspiring legal minds are gearing up for the start of pupillage applications – a defining moment in their pursuit of a career at the Bar.


Speaking the inconvenient truth – why GCs need to step up

3 January 2024

As a lawyer, I could never quite shut down the voice in my head telling me I had a responsibility to tell people the inconvenient truths they didn’t want to hear but which someone needed to tell them.


All I want for Christmas is hu-man

21 December 2023

As King Charles draws a lungful of bracing Sandringham air before wishing us all a Merry Christmas, many in the legal profession will be reflecting on 2023 as a year of mixed blessings.


Law firm success – what separates those who have achieved it?

19 December 2023

When we are all operating in the same space and offering roughly the same services, why do some firms succeed whilst others don’t?


Going soft: The ‘durable’ skills you need to keep your customers happy

15 December 2023

‘Rizz’ may be the word of 2023, but mine would have to be ‘AI’. With the huge leaps it has taken over the last 12 months, we’d all be forgiven for thinking we were about to be automated out of a job.

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Blog


Regulate sole practices on evidence, not turnover

For a sole practice, the SRA’s plan that I cannot hold a compliance role if my firm has more than £600,000 of turnover is not a measure of risk. It is a ceiling on growth.


Is Google becoming pay-to-play for law firms?

For years, law firms have been told that SEO is the long-term alternative to paying for every click. That principle hasn’t disappeared but search results have changed significantly.


Material information and the case for intelligent client onboarding

Upfront information means work traditionally undertaken after an offer is accepted will need to happen earlier. And that fundamentally changes the role of client onboarding.


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