Blog


Going soft: The ‘durable’ skills you need to keep your customers happy

15 December 2023

‘Rizz’ may be the word of 2023, but mine would have to be ‘AI’. With the huge leaps it has taken over the last 12 months, we’d all be forgiven for thinking we were about to be automated out of a job.


The profession’s ethics are in the spotlight and junior lawyers want change

12 December 2023

The profession’s ethics are under the spotlight, so it should not be a surprise that for the next generation of lawyers there is an expectation that the legal sector move with the times


Buyers beware

8 December 2023

Some 12 years on from its first published research, the Society of Trust & Estate Practitioners has published a new report: Wills and Trusts – Buyers Beware.


European invasion – firms flood into the EU’s legal markets

5 December 2023

The long march of lawyers across Europe continues apace more than 50 years after US law firms, together with their City counterparts, first opened offices in Paris and Brussels.


Legal project management – a mindset lawyers can easily apply

1 December 2023

Where budgets are tight, lawyers will be considering what’s in their existing arsenal to still improve productivity. One effective, accessible and cheap tool is legal project management.


How a good customer journey can put your business on the map

28 November 2023

Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.


The CAT’s welcome boost for the funding industry

24 November 2023

There was welcome guidance from the Competition Appeal Tribunal this week for funded cases looking for certainty following PACCAR, with the renegotiated Sony litigation funding agreement upheld as lawful.


The promising prospects and potential pitfalls of AI in the legal industry

21 November 2023

The legal industry, steeped in tradition, precedent, and the intricacies of human interpretation, is witnessing an increasingly apparent integration of artificial intelligence as the digital era progresses.


Avoid the blues this Christmas with a healthy bank balance

17 November 2023

Christmas and cash flow do not go hand-in-hand. Fewer trading days, office closures, annual leave, the season for illnesses, darker days so more lights on, etc.


The no-cost marketing strategy all SME law firms can adopt

14 November 2023

Most firms plan to invest more time and money on marketing strategies, but what about SME firms that are feeling squeezed and have neither the resource nor budget to increase their marketing activity?

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Blog


Navigating the legal AI productivity-profitability paradox

Firms are achieving efficiencies through AI, especially in the practice of law. Yet many are struggling to see that reflected in their financial outcomes


Regulation, growth and access to justice: why legal services need a reset

Well-intentioned consumer protections embedded in the regulation of legal services increasingly act as barriers to innovation, competition and access to justice.


Digital marketing for law firms in 2026 – where to focus your efforts

Digital marketing for law firms in 2026 is more demanding than ever. AI is reshaping content, while audiences are becoming more selective and platforms are raising the bar on quality.


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