Blog


Essential tips for junior lawyers

27 September 2024

Starting out as a junior lawyer can be daunting, with the challenge of balancing the demanding day-to-day responsibilities, honing legal skills, and engaging in profile-raising activities.


What’s your problem? The cause of complaints and how to resolve them

24 September 2024

In today’s digital age, where review sites and social media platforms abound, it’s never been easier to vent, and negative feedback can have serious consequences.


Navigating M&A in PI and clin neg: The changing game

19 September 2024

Consolidation has swept the PI and clinical negligence markets, accelerating mergers and acquisitions. The entry of private equity, once seen as unlikely in claimant work, changed the game.


Physical access to the courts needs to be improved

17 September 2024

We try and use the law to mend and heal them. Being made uncomfortable in court because buildings are not properly adapted or equipped makes an already challenging day even more difficult.


The end of Google’s dominance: A new era in search

11 September 2024

The rise of alternative search platforms like TikTok, the emergence of AI-driven tools like ChatGPT, and the development of federated search by Apple are signalling the end of Google’s unchallenged reign.


Time to get real: Why authenticity should be at the heart of your marketing

6 September 2024

Authenticity is becoming an increasingly important part of marketing. Glossy adverts are no longer enough; these days consumers want to connect with brands on a more personal level.


Why it’s time to embrace health justice partnerships

4 September 2024

In July, I completed a second-year evaluation of a health justice project in Australia amid the continuing interest in England and Wales in co-locating health and legal services.


What does the SRA’s consumer protection review mean for law firms?

30 August 2024

Practitioners need to be aware of the SRA’s increasing oversight of firms, especially those considering mergers, acquisitions, or private equity investment activity.


Why law firms need government support in cybersecurity

28 August 2024

As the UK gets to grips with a new Labour government, there’s a renewed opportunity to push for significant change and see a strengthening of the nation’s cybersecurity framework.


Ten lessons from the Legal Services Consumer Panel tracker survey

23 August 2024

We eagerly await the Legal Services Consumer Panel’s annual tracker survey each July, particularly the part that examines how consumers choose their legal services provider.

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Blog


Navigating the legal AI productivity-profitability paradox

Firms are achieving efficiencies through AI, especially in the practice of law. Yet many are struggling to see that reflected in their financial outcomes


Regulation, growth and access to justice: why legal services need a reset

Well-intentioned consumer protections embedded in the regulation of legal services increasingly act as barriers to innovation, competition and access to justice.


Digital marketing for law firms in 2026 – where to focus your efforts

Digital marketing for law firms in 2026 is more demanding than ever. AI is reshaping content, while audiences are becoming more selective and platforms are raising the bar on quality.


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