Blog


In the next five years, people won’t visit your website

11 September 2025

During the course of the next decade, more likely the next five years, we will get to the stage where nobody will visit a law firm’s website to arrange an appointment. Not one person.


Making wishes a reality for your client’s estate planning

9 September 2025

Pensions have always sat outside normal client estate planning. Even when you establish wills for your clients, they will not cover their pension – so they must complete an expression of wish form.


The NHS, healthtech and legal risk – we need to talk

5 September 2025

In July 2025, the government published its 10-year health plan for England, which relies on the successful integration of technology into a new healthcare system to transform patient care.


The Renter’s Rights Bill – hope for private sector claimants

3 September 2025

The private rented sector has been growing in the UK. From 2008/09 to 2023/24, the number of households rose from 3.1m to 4.7m. It makes up 19% of all tenured households.


Does our firm need a COFA succession plan?

1 September 2025

The departure of a compliance officer for finance and administration (COFA) can create immediate regulatory headaches for any law firm regulated by the SRA.


The Googling juror: How online searches threaten fair trials

28 August 2025

Jurors promise to decide cases only on the evidence heard in court. Yet, in the privacy of their homes or phones, many cannot resist the urge to Google a defendant.


Plausible nonsense – when the other side in litigation uses AI

26 August 2025

We received a comprehensive response within 90 minutes. It would have been impossible to instruct a lawyer on the facts within 90 minutes, let alone have them draft a detailed reply.


Eight tips for completing your PII proposal form

21 August 2025

Market conditions continue to improve, so whilst there may be less scrutiny on firms, a detailed and thorough proposal form can help to reduce premiums even further.


Are we paying enough attention to international PEPs?

19 August 2025

As firms deal with more and more individuals linked to foreign governments, identifying high-risk PEPs is becoming more of a challenge – and the profession needs to up its game.


AI and the solicitor’s duty of competence: Time for SRA guidance?

15 August 2025

AI tools are already embedded in many firms’ day-to-day workflows. Yet the regulatory framework has failed to keep pace. The SRA cannot remain silent.

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Blog


Regulate sole practices on evidence, not turnover

For a sole practice, the SRA’s plan that I cannot hold a compliance role if my firm has more than £600,000 of turnover is not a measure of risk. It is a ceiling on growth.


Is Google becoming pay-to-play for law firms?

For years, law firms have been told that SEO is the long-term alternative to paying for every click. That principle hasn’t disappeared but search results have changed significantly.


Material information and the case for intelligent client onboarding

Upfront information means work traditionally undertaken after an offer is accepted will need to happen earlier. And that fundamentally changes the role of client onboarding.


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