Blog

While some of your existing marketing tactics will continue to work, the online space you are targeting is bound to some serious change, so it’s up to you to follow these trends.

There’s a lot of talk about artificial intelligence in the claims management industry. Will it revolutionise the sector, or is it simply a tool to make processes a little easier?

AI offers a powerful opportunity to optimise legal work, reduce administrative burdens and improve efficiency. But concerns about taking lawyers’ jobs is a barrier to adoption.

Measured client benefit is the ultimate test of any innovative decision, and projects supported by our LPM team are proven to show increased efficiency and client satisfaction.

Identifying and supporting clients who are vulnerable or in vulnerable circumstances is exceptionally important and for some time been a clear focus of the FCA and SRA.

For family mediation week in January, the Family Mediation Council suggested making a pledge. Mine was to the FMC itself: to make the accreditation process more straightforward.

The number of employment law claims being lodged in the UK is on the rise, and both employers and the tribunal system are finding it challenging to cope.

Residual balances have been on the SRA’s radar for several years and seen as potentially a material breach, so why include them in a questionnaire about accountant’s reports?

Have you considered a ‘pre-mortem’, which involves planning for potential failures by identifying everything that could go wrong and working backwards to prevent those issues?

Two-thirds of the world’s population are on it for almost two-and-a-half hours each day, on average. Each uses at least half a dozen different platforms every month.