Blog
Client account interest is not spare change
The proposed Interest on Lawyers’ Client Accounts scheme is being framed as a sensible, international, “tried and tested” way for the profession to help fund a justice system under strain.
The formula for finance-enabled business development
Client concentration or over-dependence now counts as a top strategic risk for 26% of firms. Cross-selling is an antidote – a way to bolster revenue resilience without relying on client acquisition.
Whistleblowing guidance for in-house lawyers – a call to arms
In-house lawyers are in a unique position to spot wrongdoing. But reporting it is not just potentially dangerous from a personal point of view.
The importance of benchmarking reports – and lessons on profitability
Regional firms reported the largest revenue growth this year (12%), outpacing their City counterparts. Yet many are not converting that growth into profitability.
Fixed recoverable costs: Sacrificing justice for predictability?
The extended fixed recoverable costs regime is failing to achieve its stated objectives. Instead of promoting fairness and efficiency, the rules are creating anomalies that undermine justice.
Expectations keep rising, so prioritise client experience
Law firms are facing growing pressure to place greater focus on client experience or risk falling behind in an increasingly competitive legal market.
Want sustainable growth? Look to operational excellence
Many firms are being forced to reassess where growth will come from. Increasingly, the answer lies in operational excellence: creating capacity from existing teams.
Our vision for 2026: A shared approach to AML
We want to see law firms start taking AML compliance as seriously as it deserves. This means treating it not as a tick-box exercise or a procedural necessity, but as a serious part of company culture.
Why later-life divorce requires a distinct professional framework
Later-life divorce, often described as ‘silver splitter’ or ‘grey divorce’ cases, is no longer a marginal feature of family law practice. It challenges long-standing assumptions about how divorce work is done.
Listening, learning and leading The Solicitor’s Charity with care
As I prepare to hand over the mantle of chair of The Solicitor’s Charity next month, it doesn’t feel like an end. Instead, it feels like a wonderful journey.
Blog
The new metrics for success in conveyancing
While technology has made much of the conveyancing process faster, there remains a practical limit to how many matters anyone can manage while still keeping standards intact.
The UK legal market is polarising – and the middle is disappearing
Consolidation and the boutique boom are not contradictory. They are the same market stretching apart at both ends – and it changes what your firm is worth, and to whom.
Conveyancing’s consistency problem is about pressure, not skills
When I qualified, a conveyancer had perhaps 10 or 12 plates to keep spinning. Today’s conveyancers have 20 or 30, and almost none of the room for error I had starting out.
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