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Something that gets forgotten among all this noise is the impact onerous AML rules have on client experience. It’s a source of friction and it reduces trust and confidence.

Many law firms grapple with a divide between fee-earners and finance teams, which can create friction that risks undermining regulatory requirements, profitability and client service.

AI is the go-to capability to drive higher productivity for organisations. Those that are not yet implementing it may find themselves being left behind in the race for both talent and clients.

The UK legal sector is an established and traditional institution. Whilst now it may not be fully embracing AI, its presence can now not be ignored by the profession.

Personal injury lawyers deserve respect for the work they do, says the new APIL president. We help injured people to piece their lives back together.

The path to net zero runs through the legal department. By transforming transition plans into enforceable obligations, lawyers play a vital role in making climate action real.

The SRA’s approach to the first AI-driven law firm provides important insights into how it may handle future AI implementation across the legal sector.

The Law Commission reforms to wills make this an excellent time to reflect, not only on how they will affect your own clients and processes but also those of your financial planner partners.

GEO represents the biggest change in online business generation that I can remember. You cannot afford to stick with the same old engine optimisation techniques.

Client onboarding has always been slow. It’s not just about the paperwork and manual workflows; it’s also about those long AML checks and verifications.