associate news


Don’t get caught out by Toll Fraud

3 August 2017

Toll fraud, otherwise known as phone phreaking, call phreaking or dial-through fraud is on the rise in the UK and has cost some businesses tens of thousands of pounds. The reason: it can go completely undetected until the time of your next phone bill – and suddenly you’re stung with a huge bill that you might not be able to afford.


PI reform: the battle goes on

2 August 2017

We previously warned claimant lawyers “not to get the bunting out quite yet” after the snap general election saw the Prisons and Courts Bill shelved as we all knew that if the Conservatives formed the next government, there was every chance that the personal injury (PI) reforms contained in the Bill would be revived.


The South London Legal Partnership is Live on the Latest Version of Lexis® Visualfiles™ Legal Workflow and Case Management System

2 August 2017

The South London Legal Partnership (SLLP), a shared legal services organisation of the boroughs of Merton, Richmond, Sutton, Kingston and Wandsworth; is live on the latest version of Lexis® Visualfiles™, the legal workflow and case management system from LexisNexis® Enterprise Solutions. LexisNexis Enterprise Solutions is a technology provider who works in partnership with customers to help transform legal services. The solution has streamlined the legal processes across the five boroughs, which is delivering productivity gains to the 130 users and business efficiencies to the SLLP. Visualfiles has also been instrumental in enabling the SLLP initiative to expand by providing a flexible and scalable case management platform. The borough of Wandsworth is the latest member to join the SLLP and migrate its legal matters onto to the Visualfiles case management system.


Irwin Mitchell Private Wealth Calls For Action Regarding Later Life Borrowing For Mortgages

2 August 2017

Irwin Mitchell Private Wealth has called for further changes to be made to rules for older borrowers, in light of the recent flurry of activity concerning later life finances.


‘You don’t get a second chance at a first impression’ – highlights from Customer Contact 17

2 August 2017

On the 13th July we hosted a seminar at Great John Street hotel where a variety of familiar and new faces joined us to talk about Customer Contact in the legal sector. Hosting this event was important to us as Concert understand that our services should be driven by what matters to our customers. There was a fantastic turnout and we’d like to say a big thank you to all who attended.


Eclipse launches new application to help law firms mitigate risk of GDPR fines

2 August 2017

Eclipse Legal Systems – the UK’s leading legal software provider – has announced the launch of a new application to assist law firms in attaining compliance with the forthcoming General Data Protection Regulation (GDPR).


Quill MBO and rebrand

1 August 2017

The UK’s leading outsourced service and legal software provider, Quill, today unveils its new name and visual identity following a management buyout (MBO) in June.


‘Out of office’ but always on – New survey shows Millennial lawyers desperate to switch-off from work

1 August 2017

As the great summer getaway begins, a national survey of small business owners, including legal professionals, found those in the millennial generation are most likely to want more time offline. 73% of 25-34 year olds would like more time unconnected, compared with 53% of 45-54 year olds and 40% of over 55s who would like time switched-off from devices.


East Cambridgeshire Council Finds Certainty Will Search

31 July 2017

Elizabeth works for the Environmental Health Department at East Cambridgeshire Council. Her role is to take care of matters for ‘lone’ deceased people who are sadly found in residential properties not owned or run by the council in the district.


Thames Water Property Searches announce free Residential CPD Event on The Importance of Information

28 July 2017

Each year we invite industry leading speakers to present on a wide range of topics relating to the challenges and opportunities currently facing conveyancers. Experts in their field, our speakers provide in-depth knowledge, bags of enthusiasm and some great ideas that can be immediately implemented into your day-to-day activities.

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Blog


Amplifying reach through employee-driven thought leadership

Nine in 10 executives believe thought leadership is critical to building authority, yet only a quarter feel they have implemented a robust strategy.


Divorce escrow: asset sales before final settlement

When significant matrimonial assets are sold before a final financial order is agreed, holding the proceeds safely and neutrally can present real practical challenges.


AML lacks clarity – and standards are suffering

If firms are buckling under the pressure of AML regulations, subject to ever-increasing fines, then something is clearly not working as it should be.


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