associate news
Is client onboarding actually working for you?
As firms continue to look for ways to improve both internal efficiency and client experience, onboarding presents a clear opportunity for change. Rethinking how the process is structured and connected in practice can help reduce friction and create a more consistent starting point for every matter.
How Ison Harrison is managing growth efficiently
By combining powerful tools with expert insight, OneAdvanced helps Ison Harrison work faster, stay compliant, and focus on what matters most: delivering an exceptional service to their clients.
O’Connors announces promotion of three Associates
O’Connors are pleased to announce the promotion of Mollie Williams, Michael McKenna, and Megan Crone to Associate.
Perfect Portal launches “The Experience Gap” guide to explore the modern legal client journey
Perfect Portal has announced the launch of its latest guide, The Experience Gap: Rethinking Client Onboarding for Modern Law Firms.
ARAG & Maxima: 5 years of partnership
Launched five years ago, Optimise was created by ARAG in partnership with Maxima to address this gap, giving smaller and specialist firms a clearer route to a fully delegated authority scheme.
Property industry reaction to monthly property transaction statistics via HMRC
“Today’s transaction data reveals the extent of the challenges facing not only the UK property market, but our wider economy. Any thought that we were already past the worst of it has proven misplaced.
Where does your legal AI live? It is the only question that sorts the category
Ziyaad Ahmed, of Qanooni AI, explores where legal AI lives, and why it is the only question that sorts the 400-plus vendor universe before signing a multi-year deal.
Why replacement vehicle claims are increasing after UK road traffic accidents
At National Claims, we are seeing increasing numbers of enquiries from drivers seeking advice about replacement vehicle after accident arrangements, particularly where repairs are taking far longer than expected.
Poole Alcock: Using The National Will Register to make wills easier to find
According to The National Wills Report 2025, half of UK adults haven’t told anyone where their will is stored – or even if one exists.
Claims against non-traditional professionals: A developing area for professional negligence
Professional negligence claims have traditionally centred on established professions such as solicitors, accountants and architects. However, an increasing number of disputes now involve advisers whose roles sit alongside or support major transactions, projects and regulatory processes.
Blog
Preparing people for the pace of technological change
While technology often dominates the conversation, I believe the most important challenge facing law firms is not adopting new tools – it is preparing people to adapt alongside them.
Reorientation in the AI era must begin with the client
Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.
Awaab’s Law phase 2: New hazards council tenants can now claim for
The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,
