associate news
BigHand report finds client attrition rising across 95% of law firms, with service delivery concerns the top driver
New report finds law firms are adopting AI across support services without the role clarity and workflow visibility needed to protect client service.
Search Acumen launches dedicated SDLT submission process for commercial property
Search Acumen has extended the capability of its Stamp Duty Land Tax (SDLT) submissions solution, creating a dedicated commercial real estate offering, with direct submissions to HMRC for greater efficiency.
LEAP Enterprise: The unified cloud platform for ambitious law firms that demand scale, control, and compliance
The legal profession is growing more complex, and the tools many firms rely on are struggling to keep pace. This is felt particularly strongly by mid-sized and large firms, where scale brings demands that software designed for smaller practices was never built to meet.
What AI means for how we develop the next generation of lawyers
Recent LexisNexis research found that 65% of lawyers are now using paid legal AI tools, with many saying it helps them work faster.
Latest podcast reveals how law firms can turn client feedback into competitive advantage
Amy Bruce of Osprey Approach speaks with Graham Archbold of Chorus Insight about how SME law firms can build effective client feedback programmes that strengthen client retention, support growth, and drive meaningful business improvements.
DR Solicitors strengthens primary care expertise with appointment of Legal Director
DR Solicitors, a specialist healthcare law firm that’s part of DSW Legal, has strengthened its primary care team with the appointment of Sarah Cook as Legal Director.
AI in clinical negligence and personal injury claims – Where can it help?
For claimant personal injury and clinical negligence solicitors, the potential benefits of AI are easy to understand. Claims often involve large volumes of medical records, correspondence, expert evidence and disclosure documents.
Why law firms need to focus on technology to improve their client experience
Technology is playing an increasingly important role in shaping how clients experience legal services, with law firms placing greater focus on creating journeys that feel faster, clearer, and easier to navigate from the very beginning.
Express Solicitors keeps driving forwards with acquisition of Recovery Assist
The purchase of the Bury-based law firm is the third deal of the year for Express
What happens when the ID photo isn’t real?
The SRA’s most recent AML report highlights a threat that only a few years ago would have seemed totally farfetched. But who among us now hasn’t heard of the looming spectre of deepfake identity fraud.
Blog
How does the legal profession become neuroinclusive?
My learning journey as mum to an autistic son with profound additional needs completely changed the way in which I work as a child protection lawyer.
The real cure for inequality at law firms? Listening
How can men, as one male panellist put it, “get out of the way of people coming up through the ranks?”
Most of these conversations only happen after the men leave the room.
Andy Burnham and the Hillsborough Law: should solicitors be worried?
Now that Andy Burnham has become prime minister, the Public Office (Accountability) Bill, otherwise known as the Hillsborough Law, will receive a real boost of political capital.
