associate news


Lockdown has caused a change in working practices, could you go further and outsource?

13 November 2020

CRCS Legal offer outsourced Complaint Resolution and Compliance Solutions, that are costs effective, efficient and compliant with your regulatory obligations. In today’s climate it is even more vital that every precious minute is allocated to using the skills you have to help the client and to generate income, whilst providing value for money that attracts and retains clients, but in addition you have to ensure you follow all rules and regulations.


Search Acumen comments on ONS construction output data in Great Britain for Q3 2020

12 November 2020

Andy Sommerville, Director of Search Acumen, comments: “This latest data underlines the scale of the sharp bounce back the construction sector has undergone since the troughs of lockdown.


Legal aid firms adopt more agile processes in the pandemic

11 November 2020

During the pandemic, the main focus of the Legal Aid Agency has been to help providers continue legal aid services for clients, identifying new flexible ways of working. The pandemic has created opportunities for these providers to improve their systems by becoming more agile and therefore offer a better service.  


How the Civil Liability Act could make the courts backlog crisis a disaster

11 November 2020

The creaking and antiquated court system is reaching breaking point as a result of the pandemic, but there is another cloud on the horizon in the form of the Civil Liability Act that could make things even worse.


Big picture pointers for law firms & legal tech

11 November 2020

As business owners and leaders in our niche corner of the economy continue to ride the roller coaster of uncertainty that the coronavirus pandemic has presented to us all, I decided to look at the big-picture for some pointers.


ICO shows it means business with recent £multi-million penalties

11 November 2020

The Information Commissioner’s Office (ICO) has recently announced two significant fines after a lengthy review following the data breach incidents at British Airways and Marriott International.


LexisNexis InterAction Teams with Index Solutions to Enhance CRM Offerings

11 November 2020

LexisNexis Legal & Professional, a leading global provider of information and analytics, today announced a new collaboration with Index Solutions (Index), whose contact cleaning and monitoring services improve relationship-based business development by combining human and artificial intelligence.


Clio and Arken Professional integration make them the best-in-class solution for legal firms

11 November 2020

Best-in-class solutions for legal firms – Clio and Arken Professional – are now integrated to provide the busy private client solicitor with even more efficiency gains. Although important beforehand, the pandemic, lockdown and working from home has further increased the need and appetite for cloud-based digital solutions and streamlining of processes.


How best to engage with clients in lockdown 2.0

10 November 2020

The first national lockdown period following the Covid-19 pandemic, certainly caught most of the 10,000 UK law firms off guard, particularly around the ability to ‘demobilise’ their workforce to operate remotely. While some transitioning, such as diverting phones, were relatively easy to make, the fact remains that the sector was not fully equipped to deal with remote working practices and the pressures of lockdown.


LexisNexis Enterprise Solutions announces Lexis Omni

10 November 2020

LexisNexis Enterprise Solutions today unveiled Lexis® Omni, a flexible technology platform that will power optimised legal service delivery for any legal services organisation needing to do more with less. Organisations adopting Lexis® Omni will have access to new tools that will allow them to deploy tailored solutions in familiar Microsoft environments to match their business needs and so benefit from increased business efficiency, productivity gains, customer service excellence and ultimately, enhanced profitability. 

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Blog


Why housing disrepair claims against councils have leapt by nearly 400%

Housing disrepair claims against councils have surged dramatically in recent years, with some areas reporting increases approaching a staggering 400%.


Client accounts: Opportunity, obligation and the risks in between

The profitability gap between well-run firms and the rest is not primarily a function of size, location or practice area – it is a function of financial management.


Motor finance – the FCA is more worried about banks than consumers

The Financial Conduct Authority’s motor finance redress scheme announced last week amounts to one of the largest ever consumer failures by the regulator.


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