associate news

With two thirds of UK businesses expecting call volumes to increase once more staff return to offices and the economy reopens, it’s never been more important to prioritise client care and put futureproof communications strategies in place. Here, Bernadette Bennett, Head of Legal Sector at Moneypenny, reveals why an outsourced switchboard could be the answer.

Land Data’s Board of Directors announced today that after 20 commendable years at the company, including the last 12 years as CEO, Jan Boothroyd will step down as CEO and from its Board of Directors, with immediate effect.  Jan will take up a special projects and advisor role to work on specific matters including Local Land Charges training and advice for local government.

The Shieldcast is Shieldpay’s podcast that features friends, partners and clients to discuss their amazing products, share industry insights and generally talk about things we think listeners will find interesting.

Osprey Approach is delighted to announce that its CEO, Craig Matthews, has been re-elected as Chair of the Legal Software Suppliers Association (LSSA) for a third year. The LSSA is the trusted voice of the UK legal technology industry, which includes developers and vendors. 

Laura Devine Immigration (LDI) has selected Linetime as a replacement Practice Management System to further strengthen their client services offered from their London and New York offices. Linetime’s client service, collaboration and product adaptability were key influences on their decision. Linetime, recently acquired by PracticeEvolve Group, offers rich enterprise level software featuring Practice Management, Document Management and Case Management to over 120 mid-sized firms nationwide.

Wilson Allen to leverage client lifecycle management expertise to help firms implement the Foundation Firm Intelligence platform to manage client relationships. The Litera Firm Intelligence business unit, developer of the Foundation data platform, and Wilson Allen, a leading provider of software, services, and consulting expertise to help law firms manage the entire client engagement lifecycle, today announced a strategic partnership. The partnership formalizes Wilson Allen as a technical implementation partner for the Foundation Firm Intelligence platform.

Access Legal, a division of The Access Group, has appointed a new Product Manager for Legal Content, briefed to help practices become more efficient and effective in legal learning and compliance. Ed Jones joins the newly formed division after spending over five years in operational roles at legal online training, compliance and risk management solution provider Riliance, which The Access Group acquired in 2019.

Grant Thornton has recently been ordered to pay £13.4 million in damages to the Manchester Building Society after seven Supreme Court justices found that the scope of Grant Thornton’s duty to its client should cover the losses suffered following its negligent advice.

Further to success in Australia, PracticeEvolve launched operations within the UK in 2018. We speak with David Boland, Global CEO of PracticeEvolve Group, about their recent acquisitions, cloud software and how legal tech providers need to take responsibility for the success of law firms.

Zeus Technology and VirtualSignature announce strategic partnership to deliver integration between VirtualSignature’s unique and advanced onboarding and document signing platform and Proclaim (Access Group). VirtualSignature enables legal and conveyance firms, estate agents, local authorities and accountants to onboard new clients more quickly and efficiently with its advanced eSignature, identification verification and dynamic SmartForms capability.