associate news
Quick ways to put empathy at the heart of customer experience
As May is Mental Health Awareness Month it’s the ideal time to reflect on how important empathy is in business and crucially, in delivering an excellent customer experience.
National Accident Helpline search for 2023’s Future Legal Mind begins
National Accident Helpline’s annual law competition Future Legal Mind has re-opened for 2023. One of the UK’s leading essay competitions invites law students at both undergraduate and postgraduate level to submit answers for a chance to win a cash prize and be crowned the 2023 Future Legal mind.
Embracing a ‘one firm’ approach to collaboration with BigHand Resource Management
Market trends of recent years have been a catalyst for cultural change within law firms. Within the legal industry, there’s been a renewed focus on employee wellbeing, and improving the picture around diversity, equity and inclusion.
Using RFID technology to keep track of original documents
In the last blog we introduced the idea of using RFID technology instead for this unavoidable chore. This is how it works.
The importance of secure onboarding within your case management software
The importance of security when it comes to managing sensitive client data, as a law firm, cannot be understated. With the increasing prevalence of cyber-attacks and data breaches, ensuring the security of your law firm’s information is more crucial than ever.
The London Legal Walk is less than a month away!
It’s getting closer and closer to this year’s London Legal Walk. The great news is that there are 800 teams registered, with a whooping 8000 walkers! London Legal Support Trust are on course for their biggest year yet and the excitement is building.
CILEx Regulation welcomes new professional board member Patricia White
CILEx Regulation Limited (CRL) is pleased to announce that Patricia White has joined the CILEx Regulation Board as a professional member. With over 20 years’ experience in the legal sector, Patricia has been a Chartered Legal Executive since 2008.
Education, Health and Care Plan Costs: EHCP Judicial Review Case Study
ARC Costs have recently assisted on a number of costs cases in relation to Education, Health and Care Plan (ECHP) Judicial Review cases.
Groundsure to offer conveyancers climate risk training in conjunction with Legal Eye
Groundsure is entering into a training partnership to deliver certification content with compliance services and risk management provider Legal Eye.
No minimum threshold for data breach claims
The European Court of Justice ruled earlier this month that there was no minimum threshold for non-material harm in data breach claims – a decision welcomed by experts at Keller Postman UK.
Blog
Forms are evolving – and more interesting than you might think
I have spent much of my working life thinking about something most people would probably prefer not to think about at all: legal forms.
The questions that determine if the SRA’s client money reforms will work
Both reforms respond to real and well-evidenced gaps in the current framework. The SRA’s changes after consultation feedback shows it’s listening. But structural change on paper is only half the job.
The new metrics for success in conveyancing
While technology has made much of the conveyancing process faster, there remains a practical limit to how many matters anyone can manage while still keeping standards intact.
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