
Shock and awe
Today’s research into public attitudes towards complaints publication, commissioned jointly by the Legal Ombudsman and Legal Services Consumer Panel, makes for interesting reading. Not so much because of their support for publication, which was not a huge shock, but for some of the other findings that came out of the focus groups.

When is a quality mark not a quality mark?
So only 200 conveyancing firms have signed up to the Law Society’s conveyancing quality scheme? I don’t know how many conveyancing firms there are, but I’m going to make an educated guess that there’s several more than that.

“Building a growing army of enemies”
The Inner Temple’s seminar on the future of legal education provided a stimulating finish to last week. It was the first such discussion since the announcement of the review of education and training being conducted jointly by the Solicitors Regulation Authority, Bar Standards Board and ILEX Professional Standards, under the beady eye of the Legal Services Board.

A good old conspiracy theory
Barbara Hamilton-Bruce explains how a recent change of approach to payment by the Criminal Injuries Compensation Authority is undermining the lawyer-client relationship and could be evidence of a conspiracy at work

Lawyers and the Big Society
Valentine’s Day 2011 will be remembered for three things: the end of two major consultations into the future of legal services; David Cameron re-launching his Big Society; and the first Valentine’s card from my daughter.









