Most companies have seen an increase in the number of subject access requests being made, some considerably so. The more challenging requests were often driven by pending legal action.

As the world of legal practice moves from a state where innovation is not just rewarded but expected as a norm by commercial clients, the question of what innovation looks like becomes vitally important.

Fear not the lurid tales of how AI will de-skill lawyers. It will be extremely difficult for it to “de-aptitude” members of the legal profession. Our professional resilience lies in our truly human qualities.

Giving the growing role of artificial intelligence, considering the implications of how AI programs can act and affect outcomes is too important to avoid. And people, not technology, have the answers.

Indexing and searching in content management systems have serious weaknesses that haven’t always received the attention they need from law firms – up to 30% of documents are invisible to search.